<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>ah! good to know! that sounds like it would be handled quicker than email for sure.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Ryan Ratliff" <rratliff@cisco.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "Reto Gassmann" <voip@mrga.ch>, cisco-voip@puck.nether.net<br>Sent: Tuesday, February 2, 2010 10:35:54 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Disaster Recovery Plan CUCM 7.1<br><br>You can also call into TAC or open an SR on the web. There is a dedicated team for licensing that handles these SRs. Just make sure to pick a licensing problem code so it's routed correctly.<div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><div>-Ryan</div></span>
</div>
<br><div><div>On Feb 2, 2010, at 10:29 AM, Lelio Fulgenzi wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><div><div style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">you have to send a request to rehost the license to<span class="Apple-converted-space"> </span><a href="mailto:licensing@cisco.com" target="_blank">licensing@cisco.com</a>.<span class="Apple-converted-space"> </span><br><br>they are apparrently watching email 24 hours a day and should respond within the hour. not sure if that's an official SLA or not though.<br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it.<span class="Apple-converted-space"> </span><br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Reto Gassmann" <<a href="mailto:voip@mrga.ch" target="_blank">voip@mrga.ch</a>><br>To:<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Sent: Tuesday, February 2, 2010 10:23:49 AM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Disaster Recovery Plan CUCM 7.1<br><br><div>Hello group</div><div> </div><div>we are working on a disaster plan for our CUCM 7.1 Cluster. We operate our cluster in two locations.</div><div>If we have to rebuild the publisher, we have a spare hardware server, install the CUCM Software and restore the backup from the SFTP backup server.</div><div> </div><div>However, how do I license this server, and how fast do I get the new license for the rebuilt publisher?</div><div>Are there any documents describing the steps to rebuild a publisher with the licensing steps?</div><div> </div><div>Thanks Reto</div><br>_______________________________________________ cisco-voip mailing list<span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><span class="Apple-converted-space"> </span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></span></div><br></div></div></body></html>