<html><body bgcolor="#FFFFFF"><div>Also make sure that you specify the phone type under ephone config mode<br><br>Sent from my iPhone</div><div><br>On Feb 2, 2010, at 7:50 AM, "Jason Aarons (US)" <<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
<div class="Section1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Based upon below all looks correct, try a “telephony-service,
restart all” which resets the phones or a reload after hours. If still a issue
I suggest try changing 7961 load or opening a TAC case for troubleshooting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">What time are the phones showing compared to current time? Is it
off 1 hour? Or showing GMT? Perhaps wrong timezone under “telephony-service,
timezone x”.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Arnold Lesar
[mailto:arnoldlesar@yahoo.co.uk] <br>
<b>Sent:</b> Tuesday, February 02, 2010 12:38 AM<br>
<b>To:</b> Jason Aarons (US)<br>
<b>Cc:</b> VoIPgroup<br>
<b>Subject:</b> Re: [cisco-voip] how to Change date / time in cisco IP Phone
7961<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif"">Dear Jason,<br>
<br>
I've been configured my router and it sync with all switch and router, but the
time in IP phone 7961 still not change.<br>
<br>
is it another way to solved this? why the my 7961 still not change?<br>
<br>
<span style="color:#0000BF">VG-3825#sh ntp stat<br>
Clock is synchronized, stratum 5, reference is 127.127.7.1<br>
nominal freq is 250.0000 Hz, actual freq is 249.9878 Hz, precision is 2**24<br>
reference time is CF121CC0.23F535E9 (10:38:40.140 JAVT Tue Feb 2 2010)<br>
clock offset is 0.0000 msec, root delay is 0.00 msec<br>
root dispersion is 0.02 msec, peer dispersion is 0.02 msec<br>
<br>
VG-3825#sh ntp ass<br>
address ref
clock st when poll reach delay
offset disp<br>
*~127.127.7.1
127.127.7.1 4
6 64 377 0.0
0.00 0.0<br>
* master (synced), # master (unsynced), + selected, - candidate, ~
configured</span><br>
<br>
this is the switch connect to the ip phone<br>
<br>
<span style="color:#0000BF">C3560-PoE#sh ntp status<br>
Clock is synchronized, stratum 7, reference is 172.31.0.1<br>
nominal freq is 119.2092 Hz, actual freq is 119.2059 Hz, precision is 2**18<br>
reference time is CF1238AF.48AE7B5F (12:37:51.283 JAVT Tue Feb 2 2010)<br>
clock offset is -70.9155 msec, root delay is 6.13 msec<br>
root dispersion is 158.39 msec, peer dispersion is 1.39 msec<br>
</span><br>
C3560-PoE#sh ntp ass<span style="color:#0000BF"><br>
address ref
clock st when poll reach delay
offset disp<br>
*~xxx.xx.x.x xxx.xx.xx.x
6 37
64 377 2.2 -70.92
1.4<br>
~xxx.xx.xx.x
127.127.7.1 5 3280
64 0 0.8 0.22
16000.<br>
</span> * master (synced), # master (unsynced), + selected, - candidate, ~
configured<br>
<br>
<span style="color:#0000BF">Topology :<br>
<br>
Router - Core Switch - Switch - IP Phone<br>
<br>
Router : NTP Master<br>
Core Switch : NTP Server<br>
Switch : NTP Peer<br>
<br>
</span>GBU<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Regards,<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">Arnold
Samuel Lesar<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">------------------------------------------------------<br>
Note: This message was created by ARNOLD SAMUEL LESAR.<br>
------------------------------------------------------<o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">--------------------------------------------------------------------------<br>
--------------------------------------------------------------------------<br>
PT. PELITA RELIANCE INTERNATIONAL<br>
Eka Hospital BSD City, Tangerang <br>
Address : CBD Lot IX, BSD City, Tangerang <br>
Phone : (+62-21) 256 555 55 <br>
Fax : (+62-21) 256 555 44 <br>
--------------------------------------------------------------------------<br>
--------------------------------------------------------------------------<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif""><o:p> </o:p></span></p>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<hr size="1" width="100%" align="center">
</span></div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Jason Aarons (US)
<<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>><br>
<b>To:</b> Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>>; Arnold Lesar
<<a href="mailto:arnoldlesar@yahoo.co.uk">arnoldlesar@yahoo.co.uk</a>><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Sent:</b> Tue, 2 February, 2010 6:42:24<br>
<b>Subject:</b> RE: [cisco-voip] how to Change date / time in cisco IP Phone
7961<br>
</span><br>
<br>
<o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Use “ntp master” on the router to server up NTP, then reset your
phones. 7961 use NTP, 7960 use clock, under telephony-server set your
timezone too -jason</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Show ntp status</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Show ntp association</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">SDCVWRT-5204-2#show ntp status</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">Clock is synchronized, stratum 8, reference is 127.127.1.1</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">nominal freq is 250.0000 Hz, actual freq is 250.0000 Hz,
precision is 2**24</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">reference time is CF11E520.7F853A72 (18:41:20.498 EDT Mon Feb 1
2010)</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">clock offset is 0.0000 msec, root delay is 0.00 msec</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">root dispersion is 0.00 msec, peer dispersion is 0.00 msec</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">loopfilter state is 'CTRL' (Normal Controlled Loop), drift is
0.000000000 s/s</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">system poll interval is 16, last update was 5 sec ago.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">SDCVWRT-5204-2#show ntp assoc</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> address
ref clock st when
poll reach delay offset disp</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">*~127.127.1.1
.LOCL.
7 11 16 377
0.000 0.000 0.227</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> * sys.peer, # selected, + candidate, - outlyer, x
falseticker, ~ configured</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">SDCVWRT-5204-2#</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">SDCVWRT-5204-2#show clock</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">18:41:59.298 EDT Mon Feb 1 2010</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D">SDCVWRT-5204-2#</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jonathan Charles<br>
<b>Sent:</b> Monday, February 01, 2010 5:38 PM<br>
<b>To:</b> Arnold Lesar<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] how to Change date / time in cisco IP Phone
7961</span><o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">If the clock on the router is
correct (and a timezone is specified), then the problem may be that the phone's
aren't using it.<br>
<br>
If CCME, go into telephony-service and create cnf-files and reset the phone.<br>
<br>
<br>
<br>
Jonathan<o:p></o:p></p>
<div>
<p class="MsoNormal">On Sun, Jan 31, 2010 at 10:15 PM, Arnold Lesar <<a href="mailto:arnoldlesar@yahoo.co.uk" target="_blank"><a href="mailto:arnoldlesar@yahoo.co.uk">arnoldlesar@yahoo.co.uk</a></a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black">Hello guys,</span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black"><br>
i have a little problem with my my cisco ipphone 7961<br>
i try to create NTP server but i don't understand how to use NTP server<br>
my question is:<br>
1. is it okay to make core switch become NTP server or i
need another server to create NTP server?<br>
2. I read troubleshooting in <a href="http://cisco.com" target="_blank"><a href="http://cisco.com">cisco.com</a></a> but i don't understand, does anyone can give
another easy step by step to change time stamp or date/time in
cisco IP Phone 7961?</span><o:p></o:p></p>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black"><br>
<b><u>For information this is my NTP Status and my NTP Association</u></b><br>
<br>
</span><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#0000BF">VG-3825#sh ntp stat<br>
Clock is unsynchronized, stratum 16, no reference clock<br>
nominal freq is 250.0000 Hz, actual freq is 249.9878 Hz, precision is 2**18<br>
reference time is CF10B74A.0A7ECFBB (09:13:30.040 JAVT Mon Feb 1 2010)<br>
clock offset is -43.4849 msec, root delay is 2.40 msec<br>
root dispersion is 98.54 msec, peer dispersion is 0.50 msec<br>
VG-3825#sh ntp ?<br>
associations NTP associations<br>
status NTP status<br>
<br>
VG-3825#sh ntp as<br>
VG-3825#sh ntp associations<br>
<br>
address ref
clock st when poll reach delay
offset disp<br>
~172.31.xx.x 172.31.xx.x
7 61
64 0 2.4 -43.48 16000.<br>
* master (synced), # master (unsynced), + selected, - candidate, ~
configured<br>
VG-3825#</span><o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;
font-family:"Verdana","sans-serif";color:black">GBU</span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black">Regards,</span><o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana","sans-serif";
color:black"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black">Arnold Samuel Lesar</span><o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana","sans-serif";
color:black"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black">------------------------------------------------------<br>
Note: This message was created by ARNOLD SAMUEL LESAR.<br>
------------------------------------------------------</span><o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Verdana","sans-serif";
color:black"> </span><o:p></o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black">--------------------------------------------------------------------------<br>
--------------------------------------------------------------------------<br>
PT. PELITA RELIANCE INTERNATIONAL<br>
Eka Hospital BSD City, Tangerang <br>
Address : CBD Lot IX, BSD City, Tangerang <br>
Phone : (+62-21) 256 555 55 <br>
Fax : (+62-21) 256 555 44 <br>
--------------------------------------------------------------------------<br>
--------------------------------------------------------------------------</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black"> </span><o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></a><o:p></o:p></p>
</div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="1" width="100%" align="center">
</div>
<p><strong>Disclaimer: This e-mail communication and any attachments may
contain confidential and privileged information and is for use by the
designated addressee(s) named above only. If you are not the intended
addressee, you are hereby notified that you have received this communication in
error and that any use or reproduction of this email or its contents is
strictly prohibited and may be unlawful. If you have received this communication
in error, please notify us immediately by replying to this message and deleting
it from your computer. Thank you. </strong><o:p></o:p></p>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p></p><hr size="1"><p></p>
<p><strong>
Disclaimer:
This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you.
</strong></p></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>cisco-voip mailing list</span><br><span><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></span><br><span><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span><br></div></blockquote></body></html>