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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>All,<BR>
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Recently we had an employee leave the company who worked in our CAC. They were removed from Windows AD but they also were an agent within UCCX. In UCM their ID is gone (LDAP Syncing is on), however within UCCX I can still see them assigned to a phone and queue with an extension that I have reassigned to another employee as of today.<BR>
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Is there a way to see these orphaned ID’s in UCM and delete them? I tried to do a manual synchronization in the SideA web portal, but I received “Error, call Technical Support”. I plan on rebooting the server during the next maintenance window to see if this would resolve the issues. Any input would be greatly appreciated.<BR>
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Thanks!<BR>
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Matt</SPAN></FONT>
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