<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>You can use options numbers even if they are the first digit of extensions. Simply do not lock that input number. Interdigit delay takes care of the rest.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>To: cisco-voip@puck.nether.net<br>Sent: Wednesday, February 3, 2010 2:24:31 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Unity Connection AA Question<br><br>
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<p class="MsoNormal">Hi,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I need to have an AA on UC, the problem is that I have
extension numbers matching the caller input from 1 to 8 and the actual greeting
is like this:</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">“Welcome to University Laval, if you know the
extension of the party you want to reach, please dial it now. For Human
resources, press #1; For the Library pres #2, For the Students residences press
#3. For the operator, press 0”</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">So in the caller input, how can I deal with my major
services that have to be named and accessible through the main AA ?</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I know I can do it with IPCC, which is how we are setup
right now, but we have a problem that even Cisco TAC can’t solve, so I
want to move my AA on UC.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span lang="FR">Thanks.</span></p>
<p class="MsoNormal"><span style="font-size: 10pt;" lang="FR-CA"> </span></p>
<p class="MsoNormal"><span lang="FR-CA">Sandy.</span><span lang="FR"></span></p>
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