<div dir="ltr">Hi Peter,<br><br>I have tried with another same model phone with the same cable on the same switch port and it works fine. I guess it has to be replaced. Thanks for your help.<br><br>best regards,<br><br>Abebe Amare<br>
Network Engineer - VivaCell<br><br><div class="gmail_quote">On Tue, Feb 2, 2010 at 9:19 PM, Peter Slow <span dir="ltr"><<a href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
If you connect a different phone of the same type to the same port<br>
with the same cable, does it turn on?<br>
<br>
if yes, then RMA the first phone.<br>
<div><div></div><div class="h5"><br>
On Tue, Feb 2, 2010 at 9:43 AM, Abebe Amare <<a href="mailto:abucho@gmail.com">abucho@gmail.com</a>> wrote:<br>
> Hi,<br>
><br>
> I am having problem with a new out of the box Cisco 7941 IP phone. When I<br>
> connect the switch port to a port on the PoE switch with a patch cord it is<br>
> not powering up. If I hold the cable tightly in place with my hand or put<br>
> something to hold the cable in place it will power up. I have changed the<br>
> cable several times but it won't work unless I hold it firmly. Does this<br>
> mean the switch port on the phone is damaged? do I need to process RMA?<br>
><br>
> Thanks in advance.<br>
><br>
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