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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>If you are using Unity 7.x, do not check the lock button as it doesn’t work. There is bug on this.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>317.569.4201 Fax<br></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br><a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lelio Fulgenzi<br><b>Sent:</b> Wednesday, February 03, 2010 3:16 PM<br><b>To:</b> Sandy Lee<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Unity Connection AA Question<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'>You can use options numbers even if they are the first digit of extensions. Simply do not lock that input number. Interdigit delay takes care of the rest.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Sandy Lee" <Sandy.Lee@dti.ulaval.ca><br>To: cisco-voip@puck.nether.net<br>Sent: Wednesday, February 3, 2010 2:24:31 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Unity Connection AA Question<br><br><br></span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Hi,<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>I need to have an AA on UC, the problem is that I have extension numbers matching the caller input from 1 to 8 and the actual greeting is like this:<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>“Welcome to University Laval, if you know the extension of the party you want to reach, please dial it now. For Human resources, press #1; For the Library pres #2, For the Students residences press #3. For the operator, press 0”<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>So in the caller input, how can I deal with my major services that have to be named and accessible through the main AA ?<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>I know I can do it with IPCC, which is how we are setup right now, but we have a problem that even Cisco TAC can’t solve, so I want to move my AA on UC.<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal><span lang=FR style='color:black'>Thanks.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span lang=FR-CA style='color:black'>Sandy.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";color:black'><br>_______________________________________________ cisco-voip mailing list <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a> <o:p></o:p></span></p></div></div></body></html>