take a look at CM service parameter. <span class="Apple-style-span" style="font-family: arial, sans-serif; font-size: 13px; border-collapse: collapse; ">Display Original Calling Number on Transfer from Cisco <span class="il" style="background-image: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(222, 134, 76); background-position: initial initial; background-repeat: initial initial; ">Unity</span>: </span><div>
<font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">See if that fixes it.</span></font></div>
<div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;"><br></span></font></div><div><font class="Apple-style-span" face="arial, sans-serif"><span class="Apple-style-span" style="border-collapse: collapse;">Scott<br>
</span></font><br><div class="gmail_quote">On Thu, Feb 4, 2010 at 6:25 AM, STEVEN CASPER <span dir="ltr"><<a href="mailto:SCASPER@mtb.com">SCASPER@mtb.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div style="margin:4px 4px 1px;font:10pt Tahoma">
<div>One of our sites is complaining that since our Unity to Connections conversion they no longer see the correct caller ID on certain incoming calls. It seems that the issue is only occurring on UConn transfers from zero outs. Calls are external, going to voice mailboxes, then zeroing out to other lines. The zero outs are handled via call handlers. The CLID they are seeing appears to be the Unity port numbers. </div>
<div> </div>
<div>Is there a parameter that needs to change? If so I can not find it.</div>
<div> </div>
<div>Thanks,</div>
<div>Steve</div><pre>************************************
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