Starting last week, I've had one of my site go a little bit looney. Dropping calls, Phones saying UCM down, Pushing the extension, getting dialtone, dialing, and having a live call already on the line.<div><br></div><div>
It looks like a connectivity issue, but I can't figure out what's going on. The site has been up for about 13 months with no issues.. Nothing has changed in the network.</div><div><br></div><div>I'm pinging a bunch of the phones. They haven't dropped any packets, and all my pings are 2ms or less.</div>
<div><br></div><div>here's what's on the phone Display log:</div><div><div>8:24:07a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP</div><div> 8:24:11a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div>
<div> 10:23:00a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div><div> 10:23:05a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div><div> 10:57:17a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div>
<div> 10:57:21a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div><div> 11:11:00a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div><div> 11:11:05a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div>
<div> 11:19:24a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div><div> 11:19:28a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div><div> 11:21:41a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div>
<div> 11:46:48a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div><div> 11:46:56a 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div><div> 11:56:38a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div>
<div> 11:57:01a 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div><div> 11:57:01a 18: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Failback </div><div> 12:22:20p 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div>
<div> 12:22:25p 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart</div><div><div> 12:27:55p 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP</div><div> 12:28:37p 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div>
<div> 12:28:38p 18: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Failback </div><div> 12:29:02p 14: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=UCM-closed-TCP </div><div> 12:29:06p 23: Name=SEP00235E18F284 Load= SCCP41.8-5-3S Last=Reset-Restart </div>
<div><br></div><div><br></div><div>I've been pinging the phones since 12:00, so I've had at least 3 "events" while I've been pinging it.</div><div><br></div><div>UCM-closed-TCP indicates that a firewall closed the connection.</div>
<div>I have a L2L vpn between sites:</div><div>CUCM -> 6509 -> ASA5550 ===IPSEC===> ASA5505 -> Switch -> Phone</div><div><br></div><div>Where can I look for more information to diagnose what's going on?</div>
<div><br></div><div>Mike</div><div><br></div><div><br></div></div></div>