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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='background:white'>We are having outbound caller ID issues on our PRI. Our Carrier says the following: <span style='font-size:9.0pt;color:black'>a-nature is set to spare needs to be set to national</span><span style='font-size:9.0pt;font-family:"MS Shell Dlg 2","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal>My gateway is MGCP controlled and I am on 7.1.2 CCM and the GW is on 12.4.15T8 and is a 1760.<o:p></o:p></p><p class=MsoNormal>Can someone point me to where/what this is? I’ve never heard of “a-nature” as a term until this issue came out. <o:p></o:p></p><p class=MsoNormal>My guess is it has something to do with my numbering plan?<o:p></o:p></p><p class=MsoNormal>Thanks!<o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch, CCNA</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>