<div class="gmail_quote"><br>Hello People / CUCME Experts,
<div><br></div><div>This is my very first post to this list, so hello to everyone, and i really hope to see if someone can suggest/recommend any troubleshooting action plan in which several Cisco 7961 loaded with the latest SCCP Firmware version (8.3(4) SR1) are displaying the<span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"> Logging screen indefinitely and stays there forever, when configured to work with Extension Mobility, the same thing happens when trying to log out, the phone displays logging out indefinitely. We have to exit out of the screen on the 7961 phone to get back to the main screen.</span></div>
<div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><br></span></div><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse">This is a basic configuration that I have running on my device (IOS Version 15.0(1)XA and Call Manager Express 8.0)</span></div>
<div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><br></span></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">voice logout-profile 1</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">user tphone-phone password 1234</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">number 201 type normal</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse"><br></span></font></div><div><span style="font-family:arial, sans-serif;border-collapse:collapse">voice user-profile 2</span></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">pin 9999</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">user me password pass123</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">number 5 type cw-overlay</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">speed-dial 1 135 label Scott blf</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse"><br></span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">ephone-dn 5 dual-line</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">number 301 no-reg primary</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">label 301</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">description PhoneA Analog</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">name PhoneA Analog</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">call-forward busy 341</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">call-forward noan 341 timeout 10</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse"><br></span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">ephone-dn 10 dual-line</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">number 201 no-reg primary</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">label 201</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">description Phone Test</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">name Phone Test</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">call-forward busy 341</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">call-forward noan 341 timeout 10</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse"><br></span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse"><span style="border-collapse:separate;font-family:arial"><div>
<font face="arial, sans-serif"><span style="border-collapse:collapse">ephone 5</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">device-security-mode none</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">mac-address ABCD.ABCD,ABCD</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">type 7961</span></font></div>
<div><font face="arial, sans-serif"><span style="border-collapse:collapse">logout-profile 1</span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse"><br>
</span></font></div></span></span></font></div><div><font face="arial, sans-serif"><span style="border-collapse:collapse">telephony-service</span></font></div><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse">url authentication <a href="http://10.1.10.1/voiceview/authentication/authenticate.do" target="_blank">http://10.1.10.1/voiceview/authentication/authenticate.do</a></span></div>
<div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><br></span></div><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse">Is there any way to troubleshoot/debug what could be going on ??</span></div>
<div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><br></span></div><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse">Thanks a lot for your support and help!</span></div>
<div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><br></span></div><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse">Best Regards,</span></div>
<div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse">Victor.-</span></div><font color="#888888"><div><span style="font-family:arial, sans-serif;font-size:13px;border-collapse:collapse"><br>
</span></div>
</font></div><br><br clear="all"><br>-- <br>Victor Cappuccio<br>CCIE R/S# 20657<br>CCSI# 31452<br><br><a href="http://www.anetworkerblog.com">www.anetworkerblog.com</a><br><a href="http://www.linkedin.com/in/vcappuccio">www.linkedin.com/in/vcappuccio</a><br>
<br><br>