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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a
href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874155.shtml">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080874155.shtml</a><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>or alternatively put your Gateway in a CallManager Region with 0
</span><span style='font-size:9.5pt;font-family:"Arial","sans-serif";
color:black'>video call bandwidth</span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>James Dust<br>
<b>Sent:</b> Friday, February 19, 2010 6:18 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Strange 7970 Problem<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I
have a user who has recently been given a VT advantage camera, and since this
has happened he has lost the</span><span lang=EN-GB style='font-family:"Arial","sans-serif"'>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>ability
to dial externally via his local H323 gateway. He simply gets an engaged tone
on every external call he makes.</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I
initially thought this was</span><span lang=EN-GB style='font-family:"Arial","sans-serif"'>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>something
someone had done to</span><span lang=EN-GB style='font-family:"Arial","sans-serif"'>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>the
user’s</span><span lang=EN-GB style='font-family:"Arial","sans-serif"'> </span><span
lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>phone, so
I deleted it and started again but I got the same thing. As soon as</span><span
lang=EN-GB style='font-family:"Arial","sans-serif"'> </span><span lang=EN-GB
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>I add</span><span
lang=EN-GB style='font-family:"Arial","sans-serif"'> </span><span lang=EN-GB
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>‘video capabilities’
to the users phone he looses</span><span lang=EN-GB style='font-family:"Arial","sans-serif"'>
</span><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>the
ability to dial externally.</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Has
anyone seen this before, and if so what am I missing?</span><span
style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Thanks
in advance.</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p><span lang=EN-GB style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>James
Dust<br>
Team Leader<br>
ICT Network Infrastructure &amp; Communications Department<br>
Charles Stanley &amp; Co Ltd<br>
Tel: 020 7149 6314<br>
Mob: 07989 491136<br>
mailto:</span><span lang=EN-GB style='font-family:"Arial","sans-serif"'> </span><span
style='font-family:"Arial","sans-serif"'><a
href="mailto:james.dust@charles-stanley.co.uk"><span lang=EN-GB
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>james.dust@charles-stanley.co.uk</span></a></span><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span><span
style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Arial","sans-serif"'><br>
</span><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#99CC00'>Consider the environment - Think before you print</span></strong><span
style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
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