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<p class=MsoNormal>Hi all,<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>We have a client with a CUCM 6.1.(2), which integrates with
Apropos. All the CTI ports and Route points that is required is registered, and
works when we dial it from IP Communicator. Problem is that they have about 100
users that use this. This is about the only function for this CUCM. The agents
login via a TSP client. When logging in, it comes up with an error unable to
initialize &quot;cphone&quot; device &#8211; 27. When we inspect the logs, we can
only see that it says extension 51089 cannot be found. According to what I can
understand there is no need for a device profile. I still decided to eventually
create a End User and Device profile as one will normally do with Extension
mobility, but without luck.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Any suggestions would be appreciated.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Regards<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><b>Louis Koekemoer</b><o:p></o:p></p>

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