<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Until Unity goes down... ;)<br><br><br>----- Original Message -----<br>From: "Tim H" <TimH@trstone.com><br>To: "Steve Sarrick" <ssarrick@drsllc.net>, cisco-voip@puck.nether.net<br>Sent: Wednesday, February 24, 2010 6:40:07 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] 911 Calls<br><br>
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<div dir="ltr"><font color="#000000" face="Tahoma" size="2">That is actually a great idea. If you have the information that would be great.</font></div>
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<div dir="ltr"><font face="tahoma" size="2">Thanks,</font></div>
<div dir="ltr"><font face="tahoma" size="2">Tim</font></div>
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<font face="Tahoma" size="2"><b>From:</b> Steve Sarrick [ssarrick@drsllc.net]<br>
<b>Sent:</b> Wednesday, February 24, 2010 6:28 PM<br>
<b>To:</b> H, Tim; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] 911 Calls<br>
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: 'Calibri','sans-serif';">We route to Unity first playing a message that says “you have dialed 911, if this is an emergency stay on the line, otherwise hang up”. There are blogs
out there how to do it, I can find it for you if you want to go this route. 9911 goes out normal.</span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">From:</span></b><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>H, Tim<br>
<b>Sent:</b> Wednesday, February 24, 2010 5:54 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 911 Calls</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; color: black; font-family: 'Tahoma','sans-serif';">All,</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">Lately we've been seeing more and more 911 calls go out of our building by "accident." None of our route patterns have changed lately. I'm not sure why this could be happening.
A couple of questions.</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">1. Is there a good way to prevent this from happening? Is anyone else doing anything special to prevent this?</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">2. I'm trying to find a way to report on the 911 calls and am unable to find a report that will accommodate my needs. Does anyone know of reports to run for this?</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">Thanks,</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: 'Tahoma','sans-serif';">Tim</span></p>
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