Curious,<div><br></div><div>How are you handling them based on their length and why are you handling them like that?<br><br><div class="gmail_quote">On Thu, Feb 25, 2010 at 10:26 AM, Matthew Loraditch <span dir="ltr"><<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="color:#1F497D">Thanks, it appears that if I set my length for the get digit to 5 it only collects the digits to memory if there are 5.</span></p>
<p class="MsoNormal"><span style="color:#1F497D">In searching the netpro forums it appears people have to had to create successive get digit steps and then concantenate the digits to deal with situations like this.</span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="https://supportforums.cisco.com/message/345208#345208" target="_blank">https://supportforums.cisco.com/message/345208#345208</a> They are referring CUE scripting but it’s same basic principles AFAIK</span></p>
<p class="MsoNormal"><span style="color:#1F497D">I guess I’m going to have to figure that out since my ticket system is going roll over to 100000 and 6 digit ticket numbers soon</span></p><p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<div><p class="MsoNormal"><span style="color:#003366"><img border="0" width="225" height="105" src="cid:image001.jpg@01CAB604.F447A1A0" alt="Description: cid:image001.jpg@01C95158.4441E1B0"></span><span style="font-size:10.0pt;color:#1F497D"></span></p>
<div class="im"><p class="MsoNormal"><b><span style="color:black">Matthew Loraditch, CCNA</span></b><span style="color:black"><br>1965 Greenspring Drive</span></p><p class="MsoNormal"><span style="color:black">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:black">support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/" target="_blank"><span style="color:black">www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><span style="color:#1F497D"></span></p></div>
</div><p class="MsoNormal"><span style="color:#1F497D"> </span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> Robben, John [mailto:<a href="mailto:JRobben@naic.org" target="_blank">JRobben@naic.org</a>] <br>
<b>Sent:</b> Thursday, February 25, 2010 10:11 AM<br><b>To:</b> Matthew Loraditch<br><b>Subject:</b> RE: [cisco-voip] Get Digit Step not working correctly?</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal">
<span style="font-size:12.0pt;font-family:"Times New Roman","serif""><img border="0" width="542" height="390" src="cid:image002.jpg@01CAB604.F447A1A0"></span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""> </span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><hr size="2" width="100%" align="center"></span></div><p class="MsoNormal" style="margin-bottom:12.0pt">
<b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Thursday, February 25, 2010 8:27 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Get Digit Step not working correctly?</span><span style="font-size:12.0pt;font-family:"Times New Roman","serif""></span></p>
<div><div></div><div class="h5"><p class="MsoNormal">I am using a get digit step as a menu since I need to take variable length input. Users can pick an option or enter a ticket number (up to 5 digits), the single digit options are not working. I am using nested Ifs to handle the single digits.</p>
<p class="MsoNormal">My comparison is If TicketNum == “1” and so on for other options</p><p class="MsoNormal">Is that correct?</p><p class="MsoNormal">When I do a reactive debug and enter either of my single digits instead of going to those options I go to the timeout option.</p>
<p class="MsoNormal">Has anyone else seen this? What could I be missing?</p><p class="MsoNormal">Thanks!</p><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size:10.0pt"> </span></p><p class="MsoNormal"><b><span style="color:black">Matthew Loraditch, CCNA</span></b><span style="color:black"><br>
1965 Greenspring Drive</span></p><p class="MsoNormal"><span style="color:black">Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/" target="_blank"><span style="color:black">www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com" target="_blank"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span></p>
<p class="MsoNormal"> </p></div></div><div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><hr size="1" width="100%" align="center">
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