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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Thanks, it appears that if I set my length for the get digit to 5 it only collects the digits to memory if there are 5.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>In searching the netpro forums it appears people have to had to create successive get digit steps and then concantenate the digits to deal with situations like this.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="https://supportforums.cisco.com/message/345208#345208">https://supportforums.cisco.com/message/345208#345208</a> They are referring CUE scripting but it’s same basic principles AFAIK<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I guess I’m going to have to figure that out since my ticket system is going roll over to 100000 and 6 digit ticket numbers soon<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#003366'><img border=0 width=225 height=105 id="Picture_x0020_1" src="cid:image001.jpg@01CAB604.F447A1A0" alt="Description: cid:image001.jpg@01C95158.4441E1B0"></span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch, CCNA</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Robben, John [mailto:JRobben@naic.org] <br><b>Sent:</b> Thursday, February 25, 2010 10:11 AM<br><b>To:</b> Matthew Loraditch<br><b>Subject:</b> RE: [cisco-voip] Get Digit Step not working correctly?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><img border=0 width=542 height=390 id="_x0000_i1025" src="cid:image002.jpg@01CAB604.F447A1A0"><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Matthew Loraditch<br><b>Sent:</b> Thursday, February 25, 2010 8:27 AM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Get Digit Step not working correctly?</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal>I am using a get digit step as a menu since I need to take variable length input. Users can pick an option or enter a ticket number (up to 5 digits), the single digit options are not working. I am using nested Ifs to handle the single digits.<o:p></o:p></p><p class=MsoNormal>My comparison is If TicketNum == “1” and so on for other options<o:p></o:p></p><p class=MsoNormal>Is that correct?<o:p></o:p></p><p class=MsoNormal>When I do a reactive debug and enter either of my single digits instead of going to those options I go to the timeout option.<o:p></o:p></p><p class=MsoNormal>Has anyone else seen this? What could I be missing?<o:p></o:p></p><p class=MsoNormal>Thanks!<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch, CCNA</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=1 width="100%" align=center></span></div><p><strong>CONFIDENTIALITY NOTICE This message and any attachments are from the NAIC and are intended only for the addressee. Information contained herein is confidential, and may be privileged or exempt from disclosure pursuant to applicable federal or state law. This message is not intended as a waiver of the confidential, privileged or exempted status of the information transmitted. Unauthorized forwarding, printing, copying, distribution or use of such information is strictly prohibited and may be unlawful. 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