<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>All call recording in CCM is third party. v7 supports split SIP trunking (with newer model phones) so you no longer need SPAN.<br><br>Our on-campus police agency uses Eventide which I think is pretty popular. It's an appliance based system I believe.<br><br>http://www.eventide.com/CommunicationsDivision.aspx<br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Lisa Notarianni" <notariannil1@scranton.edu><br>Cc: cisco-voip@puck.nether.net<br>Sent: Tuesday, March 2, 2010 2:30:00 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Call Recording<br><br>
<title></title>
Using Call Manager 7.1.2.20000-2...<br>
<br>
Our Public Safety department is in need of a recording device that will
support true VoIP (not via a coupler that sits between handset and
phone) in addition to POTS lines and radios.<br>
<br>
Is there a recording option in Call Manager that can help us with the
VoIP need? If so, is the reporting user friendly for non technical
staff who may need to access it?<br>
<br>
Thank you,<br>
<br>
Lisa<br>
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<img src="cid:part1.08050808.02040609@scranton.edu" border="0"></div>
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