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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Not built into CallManager, but Nice and Witness are two popular
products.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lisa Notarianni<br>
<b>Sent:</b> Tuesday, March 02, 2010 2:30 PM<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Call Recording<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Using Call Manager 7.1.2.20000-2...<br>
<br>
Our Public Safety department is in need of a recording device that will support
true VoIP (not via a coupler that sits between handset and phone) in addition
to POTS lines and radios.<br>
<br>
Is there a recording option in Call Manager that can help us with the VoIP
need? If so, is the reporting user friendly for non technical staff who
may need to access it?<br>
<br>
Thank you,<br>
<br>
Lisa<o:p></o:p></p>
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