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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Reto,<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I believe the upgrade should pull over all the users in your
directory, so you may just need to update/check the groups and permissions. It
may come over as an end user in which case you may want to move although it is
not required. Apps users are kept in the local DB so that is a plus in some
cases. Your choice.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>For a user (application or end user) to be able control a CTI
device the minimum is to get added to the group &#8220;Standard CTI Enabled&#8221;.
If that is the only group you add, then you will need to associate (or make
sure) all the CTI devices you want to register with that user. If you wish to
not associate all the devices, you can use the &#8220;Allow CTI Control All
Devices&#8221; group too, which does exactly what it says.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Since you didn&#8217;t mention it I feel obligated to point it
out: Don&#8217;t forget to upgrade your JTAPI client on the UCCX box or most
likely nothing will work.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>HTH<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>+Chris<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Reto Gassmann<br>
<b>Sent:</b> Wednesday, March 03, 2010 10:26 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CUCM7 and UCCE7<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal>Hello Group<o:p></o:p></p>

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<p class=MsoNormal>&nbsp;<o:p></o:p></p>

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<p class=MsoNormal>We plan the upgrade of our CM 4.2 to CUCM 7.1. We also have
a UCCE 7.5 connected&nbsp;to our CM.<o:p></o:p></p>

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<p class=MsoNormal>After the upgrade I have to&nbsp;set up an application user
on the CUCM 7 for the JTAPI from the UCCE to connect.<o:p></o:p></p>

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<p class=MsoNormal>&nbsp;<o:p></o:p></p>

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<p class=MsoNormal>What permissions does this account need? (Application User
Configuration / Permissions Information / Groups)<o:p></o:p></p>

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<p class=MsoNormal>&nbsp;<o:p></o:p></p>

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<p class=MsoNormal>Thanks for feedback<o:p></o:p></p>

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<p class=MsoNormal>Reto<o:p></o:p></p>

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