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</style></head><body lang="EN-US" link="blue" vlink="purple"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT:Normal;">In the vague recesses of my mind I seem to recall being able to do something similar with Unity. I'll look it up when I get back to the office but thought I would respond now in case it jogged someone's memory.<br><br>Regards,<br><br>Travis Dennis<br>DataSource Technical Consulting<br>(770)490-3313<br>www.DataSourcePro.com</span><br><br><hr><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">From: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Dailey, Fred M. <fmdailey@ccis.edu></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Sent: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Wednesday, March 03, 2010 3:13 PM</span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">To: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">'cisco-voip@puck.nether.net' <cisco-voip@puck.nether.net></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Subject: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">[cisco-voip] AutoMagically putting a call on hold</span><br><br><div class="Section1"><p class="MsoNormal">Is there a feature or method that would put incoming calls to an extension on hold if the extension is busy?<o:p></o:p></p><p class="MsoNormal">We are running CCM 6.1.3b<o:p></o:p></p><p class="MsoNormal">Trying to develop a poor mans calling queue.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fred Dailey</span><o:p></o:p></p><p class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Network Engineer-Telephony</span><o:p></o:p></p><p class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Technology Services</span><o:p></o:p></p><p class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Columbia College</span><o:p></o:p></p><p class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Columbia, MO 65216</span><o:p></o:p></p><p class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>573-875-7308</span><o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p></div></body></HTML>