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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>some time ago i had the same issue. The issue was was caused by
the wrong language. I used an german os and german outlook and I installed the English
viewmail app.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>/Robert<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Von:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>Im
Auftrag von </b>Joel Perez<br>
<b>Gesendet:</b> Freitag, 5. März 2010 00:09<br>
<b>An:</b> Brian Schultz<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Betreff:</b> Re: [cisco-voip] Viewmail doesn't display media master control
bar<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Not sure about your environment. But we ran into something
similar and found a bug. <a
href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsx97667">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsx97667</a><o:p></o:p></p>
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<p class=MsoNormal>Followed the steps there and it has been working fine for
this customer.<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Also another post had this solution: Here is something
to check - From Outlook, go to Help - select Disabled Items. See if the
Viewmail is there and if it is, select it and click Enable. The addin may
be getting disabled by Outlook.<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>Joel P<o:p></o:p></p>
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<p class=MsoNormal>On Thu, Mar 4, 2010 at 5:57 PM, Brian Schultz <<a
href="mailto:bms314@gmail.com">bms314@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal>We're using Unity Connection 7.1.3ES11.21900-11 and the
7.1(3) Viewmail application. IMAP works fine to the Outlook 2007 client
for voice messages. I've installed Viewmail on two different machines,
one XP and one Vista. On both machines, the media master control bar
never shows up when you double click a new voicemail message (it only shows the
.wav attachment). In the Viewmail Options in Outlook, the correct IMAP
profile is selected. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Anybody run into this before? I feel like I'm
overlooking something simple...<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Thanks,<o:p></o:p></p>
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<p class=MsoNormal>Brian<o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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