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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We use IPCelerate appliances <a href="http://www.ipcelerate.com">www.ipcelerate.com</a>
to provide the Campus Police department with voice recording capabilities. It
is also used by the University fundraising campaign to record calls for
training purposes (this should indicate that it’s fairly easy to use for an
average person). Another one of their appliances provides our emergency
broadcast system to push voice and text messages to all our Cisco VoIP phones.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><span lang=DE style='font-size:10.5pt;font-family:Consolas;
color:#1F497D'>Gerno Reinard<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#1F497D'><a href="mailto:GReinard@Trinity.Edu">GReinard@Trinity.Edu</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#1F497D'>Systems Admin, Sr Level<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#1F497D'>Information Technology Services<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt;font-family:Consolas;
color:#1F497D'>Trinity University<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Lisa Notarianni<br>
<b>Sent:</b> Tuesday, March 02, 2010 1:30 PM<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Call Recording<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Using Call Manager 7.1.2.20000-2...<br>
<br>
Our Public Safety department is in need of a recording device that will support
true VoIP (not via a coupler that sits between handset and phone) in addition
to POTS lines and radios.<br>
<br>
Is there a recording option in Call Manager that can help us with the VoIP
need? If so, is the reporting user friendly for non technical staff who
may need to access it?<br>
<br>
Thank you,<br>
<br>
Lisa<o:p></o:p></p>
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