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</style></head><body lang="EN-US" vlink="blue" link="blue"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT:Normal;">Hey Tom,<br><br>I've done a ton of Unity w/ Exchange installs in all of the supported configs and have seen this issue pop up from time. Sometimes network issues, sometimes an ES is needed or the Exchange or Unity teams applied an unsupported patch or even no rhyme or reason. We usually set Unity to automatically resync one a day just for GP<br><br>Regards,<br><br>Travis Dennis<br>DataSource Technical Consulting<br>(770)490-3313<br>www.DataSourcePro.com<br><br></span><br><br><hr><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">From: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Brantley Richbourg <Brantley.Richbourg@mmicnc.com></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Sent: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Saturday, March 06, 2010 12:39 PM</span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">To: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">'thomaslemay@comcast.net' <thomaslemay@comcast.net>; 'Scott Voll' <svoll.voip@gmail.com></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Cc: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">cisco-voip@puck.nether.net <cisco-voip@puck.nether.net></span><br><span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Subject: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Re: [cisco-voip] Unity / exchange</span><br><br><div dir="ltr" align="left"><span class="676373517-06032010"><font face="Trebuchet MS" color="#000080" size="2">@ Scott - Not that I am aware of. We had a VAR install Unity.</font></span></div><div dir="ltr" align="left"><span class="676373517-06032010"><font face="Trebuchet MS" color="#000080" size="2"></font></span> </div><div dir="ltr" align="left"><span class="676373517-06032010"><font face="Trebuchet MS" color="#000080" size="2">@ Tom - I have not seen that issue in my environment. I've had some random MWI issues before, but I went into the Tools Depot, Telephone Integration Manager and resynchronized MWI from there. That seems fix any MWI problems I've had in the past, but things have been very stable for Unity & Exchange 2007 (knock on wood). </font></span></div><br><div class="OutlookMessageHeader" lang="en-us" dir="ltr" align="left"><hr tabindex="-1"><font face="Tahoma" size="2"><b>From:</b> Thomas LeMay [mailto:thomaslemay@comcast.net] <br><b>Sent:</b> Friday, March 05, 2010 9:17 PM<br><b>To:</b> 'Scott Voll'; Brantley Richbourg<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Unity / exchange<br></font><br></div><div></div><div class="Section1"><p class="MsoNormal"><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I am curious if you have experienced any mwi issues while running unity 5.0.1 and Exchange 2007 SP2? For example, when the exchange servers are rebooted and the unity looses the synchronization do you experience MWI lamp lights on without new messages?<o:p></o:p></span></font></p><p class="MsoNormal"><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thank you,<o:p></o:p></span></font></p><p class="MsoNormal"><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Tom<o:p></o:p></span></font></p><p class="MsoNormal"><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></span></font></p><div><div class="MsoNormal" style="TEXT-ALIGN: center" align="center"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> <hr tabindex="-1" align="center" width="100%" size="2"></span></font></div><p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span style="FONT-WEIGHT: bold">On Behalf Of </span></b>Scott Voll<br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Friday, March 05, 2010 4:56 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Brantley Richbourg<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> cisco-voip@puck.nether.net<br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] Unity / exchange</span></font><o:p></o:p></p></div><p class="MsoNormal"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"><o:p> </o:p></span></font></p><p class="MsoNormal"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">do you have any es's installed? if so, which one?<o:p></o:p></span></font></p><div><p class="MsoNormal"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"><o:p> </o:p></span></font></p></div><div><p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Scott<o:p></o:p></span></font></p><div><p class="MsoNormal"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">On Fri, Mar 5, 2010 at 1:17 PM, Brantley Richbourg <<a href="mailto:Brantley.Richbourg@mmicnc.com">Brantley.Richbourg@mmicnc.com</a>> wrote:<o:p></o:p></span></font></p><div><p class="MsoNormal"><font face="Trebuchet MS" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: 'Trebuchet MS'">We are running Unity 5.0.1 with Exchange 2007 SP2 and have no issues.</span></font><o:p></o:p></p><p class="MsoNormal"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"><o:p> </o:p></span></font></p><div class="MsoNormal" style="TEXT-ALIGN: center" align="center"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> <hr align="center" width="100%" size="2"></span></font></div><p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="FONT-WEIGHT: bold">On Behalf Of </span></b>Jim Reed<br><b><span style="FONT-WEIGHT: bold">Sent:</span></b> Friday, March 05, 2010 3:03 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Scott Voll; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] Unity / exchange</span></font><o:p></o:p></p><div><div><p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><font face="Verdana" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10.5pt; FONT-FAMILY: Verdana">Scott,<br>We have been running Unity 5.0.1 and Exchange 2007 SP2 for quite some time now. Not sure if Cisco “officially” supports it or not but that’s where we’re at and we have not seen any issues that I’m aware of. That’s why we went to Unity 5.x so we could get to Exchange 2k7 and we just went to SP2 on Exchange as part of the whole install process.<br></span></font></b><b><font face="Verdana" size="1"><span style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">-- <br>Jim Reed<br>Swift Communications, Inc.<br>970-243-2200 Ext. 12301<br>775-772-7666 (Cell)<br></span></font></b><font face="Verdana" size="1"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Verdana"><br><br><br>On 3/5/10 12:41 PM, "Scott Voll" <<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>> wrote:</span></font><o:p></o:p></p><p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><font face="Verdana" size="1"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Verdana">I'm running Unity 5.0.1 and Exchange 2007 SP1 back end UM. <br><br>I'm not finding in the docs on Cisco.com if exchange 2007 SP2 is supported and if there is anything I need to do on Unity to support it. I guess I'm just not looking in the right place. Anyone know where on Cisco.com I should find it? I was looking under unity 5 install / upgrade guides.<br><br>Since SP 2 was released in August, I'm assuming it's supported, but not sure if any ES's go with it.<br><br>Thanks for any help.<br><br>Scott</span></font><o:p></o:p></p><p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"><o:p> </o:p></span></font></p></div></div></div><p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Confidentiality: The information in this electronic mail may contain confidential, sensitive and/or protected health information intended only for the addressee(s). Any other person, including anyone who believes he/she might have received it due to an addressing error, is requested to notify this sender immediately by return e-mail, and shall delete it without further reading and retention. The information shall not be forwarded or shared unless in compliance with MMIC policies on confidentiality, and/or the written permission of this sender. <o:p></o:p></span></font></p></div><p class="MsoNormal"><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"><o:p> </o:p></span></font></p></div></div><pre></pre><p>Confidentiality: The information in this electronic mail may contain confidential, sensitive and/or protected health information intended only for the addressee(s). Any other person, including anyone who believes he/she might have received it due to an addressing error, is requested to notify this sender immediately by return e-mail, and shall delete it without further reading and retention. The information shall not be forwarded or shared unless in compliance with MMIC policies on confidentiality, and/or the written permission of this sender.</p></body></HTML>