<html><head><base href="x-msg://998/"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">That debug tells me that the dhcp database on the router had a previous entry for this client and is now seeing the request on a different vlan.<div><br></div><div>You can see that after the DHCPNak is sent it sees the request come in, confirms it doesn't have a pool for that address range, and doesn't send another Nak. </div><div><br></div><div>I think you need to see the debugs that result in this client getting into the dhcp database to begin with.</div><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Mar 11, 2010, at 4:03 PM, Chris Ward (chrward) wrote:</div><br class="Apple-interchange-newline"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div lang="EN-US" link="blue" vlink="purple" style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div class="Section1"><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">“</span><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010542: Mar 11 15:35:27.595 EST: DHCPD: client has moved to a new subnet.</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">”</span><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); "><o:p></o:p></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">That doesn’t seem good. Any ip-helpers in use here?<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">+Chris<o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Kim, Hyoun S<br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, March 11, 2010 3:41 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Ryan Ratliff (rratliff)<br><b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] DHCP Problems | CME / Windows<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">I do have another router, but it doesn’t point anything to the CME router. All I did was configure the CME router to use a valid IP within the subnet.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">Here is the output I’ve gotten so far:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010540: Mar 11 15:33:46.498 EST: DHCPD: checking for expired leases.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010541: Mar 11 15:35:27.595 EST: DHCPD: DHCPREQUEST received from client 0100.247e.1137.4c.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010542: Mar 11 15:35:27.595 EST: DHCPD: client has moved to a new subnet.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010543: Mar 11 15:35:27.595 EST: DHCPD: Sending notification of ASSIGNMENT FAILURE:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010544: Mar 11 15:35:27.595 EST: DHCPD: htype 1 chaddr 0024.7e11.374c<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010545: Mar 11 15:35:27.595 EST: DHCPD: remote id 020a0000ac15c8c100000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010546: Mar 11 15:35:27.595 EST: DHCPD: circuit id 00000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010547: Mar 11 15:35:27.595 EST: DHCPD: Sending notification of ASSIGNMENT_FAILURE:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010548: Mar 11 15:35:27.599 EST: DHCPD: due to: Reason with no text explanation<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010549: Mar 11 15:35:27.599 EST: DHCPD: htype 1 chaddr 0024.7e11.374c<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010550: Mar 11 15:35:27.599 EST: DHCPD: remote id 020a0000ac15c8c100000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010551: Mar 11 15:35:27.599 EST: DHCPD: circuit id 00000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010552: Mar 11 15:35:27.599 EST: DHCPD: Sending DHCPNAK to client 0100.247e.1137.4c.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010553: Mar 11 15:35:27.599 EST: DHCPD: broadcasting BOOTREPLY to client 0024.7e11.374c.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010554: Mar 11 15:35:28.623 EST: DHCPD: Sending notification of DISCOVER:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010555: Mar 11 15:35:28.623 EST: DHCPD: htype 1 chaddr 0024.7e11.374c<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010556: Mar 11 15:35:28.623 EST: DHCPD: remote id 020a0000ac15c8c100000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010557: Mar 11 15:35:28.623 EST: DHCPD: circuit id 00000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010558: Mar 11 15:35:28.623 EST: DHCPD: DHCPDISCOVER received from client 0100.247e.1137.4c on interface FastEthernet0/0.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010559: Mar 11 15:35:28.623 EST: DHCPD: Seeing if there is an internally specified pool class:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010560: Mar 11 15:35:28.623 EST: DHCPD: htype 1 chaddr 0024.7e11.374c<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010561: Mar 11 15:35:28.623 EST: DHCPD: remote id 020a0000ac15c8c100000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010562: Mar 11 15:35:28.623 EST: DHCPD: circuit id 00000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010563: Mar 11 15:35:28.623 EST: DHCPD: there is no address pool for 172.24.200.193.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010564: Mar 11 15:35:28.651 EST: DHCPD: DHCPREQUEST received from client 0100.247e.1137.4c.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010565: Mar 11 15:35:28.651 EST: DHCPD: no subnet configured for 172.24.217.73.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010566: Mar 11 15:35:28.651 EST: DHCPD: Finding a relay for client 0100.247e.1137.4c on interface FastEthernet0/0.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010567: Mar 11 15:35:28.651 EST: DHCPD: Seeing if there is an internally specified pool class:<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010568: Mar 11 15:35:28.651 EST: DHCPD: htype 1 chaddr 0024.7e11.374c<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010569: Mar 11 15:35:28.651 EST: DHCPD: remote id 020a0000ac15c8c100000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010570: Mar 11 15:35:28.651 EST: DHCPD: circuit id 00000000<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010571: Mar 11 15:35:28.651 EST: DHCPD: there is no pool for 172.24.200.193.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0.5in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: 'Courier New'; color: rgb(31, 73, 125); ">010572: Mar 11 15:35:46.500 EST: DHCPD: checking for expired leases.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); ">That MAC address is a PC.<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Hyoun Kim<o:p></o:p></span></b></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Network Administrator I<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Charter Media - East Division<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">640 Broadmor Blvd, Suite 80<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Murfreesboro, TN 37129<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Email:<span class="Apple-converted-space"> </span><a href="mailto:Hyoun.Kim@chartercom.com" style="color: blue; text-decoration: underline; ">Hyoun.Kim@chartercom.com</a><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Office: 615.217.6245<o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(31, 73, 125); ">Fax: 615.217.6255<o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125); "><o:p> </o:p></span></div><div><div style="border-right-style: none; border-bottom-style: none; border-left-style: none; border-width: initial; border-color: initial; border-top-style: solid; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding-top: 3pt; padding-right: 0in; padding-bottom: 0in; padding-left: 0in; "><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Ryan Ratliff [mailto:rratliff@cisco.com]<span class="Apple-converted-space"> </span><br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, March 11, 2010 11:48 AM<br><b>To:</b><span class="Apple-converted-space"> </span>Kim, Hyoun S<br><b>Cc:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>Re: [cisco-voip] DHCP Problems | CME / Windows<o:p></o:p></span></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">debug dhcp detail<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">debug ip dhcp server event<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">debug ip dhcp packet<o:p></o:p></pre><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">I don't believe the ios dhcp server will attempt to serve requests on an interface it doesn't have a dhcp pool defined for. Do you happen to have another router with a data vlan address and ip-helper pointed to the CME router?<o:p></o:p></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div></div><div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">-Ryan<o:p></o:p></div></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><o:p> </o:p></div><div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; ">On Mar 11, 2010, at 12:21 PM, Kim, Hyoun S wrote:<o:p></o:p></div></div><p class="MsoNormal" style="margin-top: 0in; margin-right: 0in; margin-bottom: 13.5pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span class="apple-style-span"><span style="font-size: 13.5pt; font-family: Helvetica, sans-serif; "><o:p> </o:p></span></span></p><div><div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">After implementing the last Cisco VoIP solution for our offices, I’ve stumbled across a problem with machines (all Windows) that occasionally drop their network connection just briefly every couple of hours. While this normally wouldn’t be a problem, it is for us because we redirect several of the default Windows folders to a Windows server. When the connection drops, Windows loses these folders and you have to log off/log on to get them back.<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Looking into the Event Properties of various windows machines, it intermittently gets a DHCPNACK message from another DHCP server. Unfortunately, that DHCP server is the DHCP pool I set up on the CME.<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">One of the Ethernet ports on the CME is configured for the data VLAN. This is connected to our switch with only the data VLAN being shown when I perform a show spanning-tree on that interface.<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">The other Ethernet port is strictly configured for the voice VLAN and displays only the voice VLAN in a show spanning-tree on that interface.<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Each PC port has both the data VLAN & voice vlan defined in the configuration w/ the phone containing “switchport voice vlan 100”.<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Do you guys have any suggestions on why the Windows machines are trying to pull an IP from the Cisco DHCP server I set up for the phones?<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; ">Thanks in advance.<o:p></o:p></span></div></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: right; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(113, 112, 116); "> </span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: right; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(113, 112, 116); "><image001.jpg></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div><div class="MsoNormal" align="center" style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: center; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(113, 112, 116); "><hr size="4" width="100%" noshade="" align="center" style="color: rgb(127, 162, 184); "></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><b><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">Hyoun Kim</span></b><span class="apple-converted-space"><b><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); "> </span></b></span><b><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); ">•</span></b><span class="apple-converted-space"><b><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></b></span><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">Network Administrator I – East Division</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: right; "><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">640 Broadmor Blvd</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><b><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); ">•<span class="apple-converted-space"> </span></span></b><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">Suite 80</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><b><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); ">•<span class="apple-converted-space"> </span></span></b><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">Murfreesboro, TN 37129</span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; text-align: right; "><span style="font-size: 10pt; font-family: 'Wingdings 2'; color: rgb(113, 112, 116); ">'</span><span class="apple-converted-space"><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">615.217.6245</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><b><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); ">•<span class="apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: 'Wingdings 2'; color: rgb(113, 112, 116); ">'</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">859.312.6941</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); "> </span></span><b><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); ">•</span></b><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><span style="font-size: 10pt; font-family: 'Wingdings 2'; color: rgb(113, 112, 116); ">7</span><span class="apple-converted-space"><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); ">615.217.6255</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><b><span style="font-size: 11pt; font-family: Verdana, sans-serif; color: rgb(127, 162, 184); ">•<span class="apple-converted-space"> </span></span></b><span style="font-size: 10pt; font-family: Wingdings; color: rgb(113, 112, 116); ">*</span><span class="apple-converted-space"><span style="font-size: 10pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "> </span></span><span style="font-size: 8pt; font-family: Verdana, sans-serif; color: rgb(113, 112, 116); "><a href="mailto:Hyoun.Kim@chartercom.com" style="color: blue; text-decoration: underline; ">Hyoun.Kim@chartercom.com</a></span><span style="font-size: 11pt; font-family: Calibri, sans-serif; "><o:p></o:p></span></div><div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 12pt; font-family: 'Times New Roman', serif; "><span style="font-size: 11pt; font-family: Calibri, sans-serif; "> <o:p></o:p></span></div></div></div><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">E-MAIL CONFIDENTIALITY NOTICE: <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "> <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "> <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "> <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "><o:p> </o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">The contents of this e-mail message and <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">any attachments are intended solely for the <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">addressee(s) and may contain confidential <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">and/or legally privileged information. If you <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">are not the intended recipient of this message <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">or if this message has been addressed to you <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">in error, please immediately alert the sender<o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; "> by reply e-mail and then delete this message <o:p></o:p></pre><pre style="margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; margin-left: 0in; font-size: 10pt; font-family: 'Courier New'; ">and any attachments. 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