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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The CSS in the GW is selected correctly
and the Codec is also correct. Still the call is not landing on 6901. But if we
changed only the extension to some other extension like 6913 the call properly
lands to it. The issue is the call is not landing to that particular extension i.e.
6901. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p><b><font size=2 color=navy face="Times New Roman"><span style='font-size:
10.0pt;color:navy;font-weight:bold'>Warm Regards</span></font></b><font
color=navy><span style='color:navy'> <br>
<br>
</span></font><b><font size=2 color=navy><span style='font-size:10.0pt;
color:navy;font-weight:bold'>Robin Jose Narlely<br>
</span></font></b><font size=2 color=navy><span style='font-size:10.0pt;
color:navy'>Customer Service Engineer<br>
Expert Connect</span></font><font color=navy><span style='color:navy'> <br>
<br>
</span></font><b><font size=2 color=navy><span style='font-size:10.0pt;
color:navy;font-weight:bold'>Wipro Infotech</span></font></b><font color=navy><span
style='color:navy'><br>
</span></font><st1:City w:st="on"><st1:place w:st="on"><font size=2 color=navy><span
style='font-size:10.0pt;color:navy'>Enterprise</span></font></st1:place></st1:City><font
size=2 color=navy><span style='font-size:10.0pt;color:navy'> Services<br>
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><font
color=navy><span style='color:navy'> <br>
</span></font><font size=2 color=navy><span style='font-size:10.0pt;color:navy'>Voice:
+91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font><font
color=navy><span style='color:navy'> <a href="mailto:robin.jose1@wipro.com"><font
size=2><span style='font-size:10.0pt'>robin.jose1@wipro.com</span></font></a> </span></font><o:p></o:p></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Scott Voll
[mailto:svoll.voip@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, March 10, 2010
9:15 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Robin Jose (WI01 - <st1:City
w:st="on"><st1:place w:st="on">Enterprise</st1:place></st1:City> Services)<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip]
Extension Issue</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Check your CSS on the GW to see if it has access to the phone.
Check Codecs too.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Scott<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Tue, Mar 9, 2010 at 9:39 PM, <<a
href="mailto:robin.jose1@wipro.com">robin.jose1@wipro.com</a>> wrote:<o:p></o:p></span></font></p>
<div>
<p><font size=3 color="#333333" face=Arial><span lang=EN style='font-size:12.0pt;
font-family:Arial;color:#333333'>Hi Greetings</span></font><o:p></o:p></p>
<p><font size=3 color="#333333" face=Arial><span lang=EN style='font-size:12.0pt;
font-family:Arial;color:#333333'> We are facing an issue in our organization.
We have connected two ip phones with</span></font><span lang=EN> </span><font
color="#333333" face=Arial><span lang=EN style='font-family:Arial;color:#333333'>extensions
6901 and 6902. Extension to extension call is happening. When we call from a
mobile or landline the call is landing on 6902 without any issues. In the
similar way if we call the call is not landing on 6901. If we recreate the</span></font><span
lang=EN> </span><font color="#333333" face=Arial><span lang=EN
style='font-family:Arial;color:#333333'>extension from 6901 to any other</span></font><span
lang=EN> </span><font color="#333333" face=Arial><span lang=EN
style='font-family:Arial;color:#333333'>extension the call from pstn gets
landed on it. we are able to make calls from 6901 across the pstn. I have
attached the logs taken when the</span></font><span lang=EN> </span><font
color="#333333" face=Arial><span lang=EN style='font-family:Arial;color:#333333'>incoming
call is made. 9663381809 is the number from which call is made. 0758022</span></font><font
color=fuchsia face=Arial><span lang=EN style='font-family:Arial;color:fuchsia'>6901</span></font><font
color="#333333" face=Arial><span lang=EN style='font-family:Arial;color:#333333'>
is the number which the call</span></font><span lang=EN> </span><font
color="#333333" face=Arial><span lang=EN style='font-family:Arial;color:#333333'>lands.
We searched for duplicate</span></font><span lang=EN> </span><font
color="#333333" face=Arial><span lang=EN style='font-family:Arial;color:#333333'>entries
but did not find any.</span></font><o:p></o:p></p>
<p><font size=3 color="#333333" face=Arial><span lang=EN style='font-size:12.0pt;
font-family:Arial;color:#333333'> Please look into this issue and provide
a workaround on this.</span></font><o:p></o:p></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'><<Numplan22.csv>>
<<dnaOutput_2_09663381809.xml>> <<dnaOutput_3_09663381809.xml>>
<<RTMT6902.zip>> <<RTMT6901.zip>> </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><a name="1274698e5b389953_"><b><font size=2 face="Times New Roman"><span
style='font-size:10.0pt;font-weight:bold'>Warm Regards</span></font></b></a><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p><b><font size=2 face="Times New Roman"><span style='font-size:10.0pt;
font-weight:bold'>Robin Jose Narlely<br>
</span></font></b><font size=2><span style='font-size:10.0pt'>Customer Service
Engineer<br>
Expert Connect</span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p><b><font size=2 face="Times New Roman"><span style='font-size:10.0pt;
font-weight:bold'>Wipro Infotech</span></font></b><br>
<st1:City w:st="on"><st1:place w:st="on"><font size=2><span style='font-size:
10.0pt'>Enterprise</span></font></st1:place></st1:City><font size=2><span
style='font-size:10.0pt'> Services<br>
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><o:p></o:p></p>
<p><font size=2 face="Times New Roman"><span style='font-size:10.0pt'>Voice:
+91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font> <a
href="mailto:robin.jose1@wipro.com" target="_blank"><font size=2><span
style='font-size:10.0pt'>robin.jose1@wipro.com</span></font></a><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
_______________________________________________<br>
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