<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">SDL traces are not the correct place for you to be diagnosing this issue. You need to look at the digit analysis results in the sdi traces (ccm*.txt). Looking at your zip files it appears the trace settings on your sdi traces are not correct. One server appears to be at error level and the other server appears to have device name based tracing on (which is so useless it should never be used).<div><br></div><div><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div>-Ryan</div></span>
</div>
<br><div><div>On Mar 11, 2010, at 1:53 AM, <<a href="mailto:robin.jose1@wipro.com">robin.jose1@wipro.com</a>> <<a href="mailto:robin.jose1@wipro.com">robin.jose1@wipro.com</a>> wrote:</div><br class="Apple-interchange-newline"><o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="Street">
<o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="address">
<o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="City">
<o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place">
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<div class="Section1"><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">Hi Scott<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">Party=41302624 DevId=(0,0,0) dn=:tn=0npi=1nd=6901pi=0si1 <font color="red"><span style="color:red">matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchDialPattern= matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchInterceptPattern=6901</span></font> ignoreIntercept = 0 MLPP Enable=F
isCallerExternal=<st1:street w:st="on"><st1:address w:st="on">T PL</st1:address></st1:street>=5
<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">PLDmn=0 cgpn=:tn=2npi=1nd=9909944753pi=0si3
matchIntPatternCss=6901:6cee09cc-4e27-ff1d-fbec-30b659d2b214
preXCdpn=:tn=0npi=0nd=6901pi=0si0<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">043354061|<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">lPart= lPatt= lModNum=tn=2npi=<font color="red"><span style="color:red">1nd=9909944753pi</span></font>=1si3 lName=locale: 1
Name: UnicodeName: pi: 0 cName=locale: 1 Name:
UnicodeName: pi: 0 <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">cn:tn=0npi=<font color="red"><span style="color:red">0nd=6901pi</span></font>=1si0
cVMbox= lCnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
lCnPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 rn:tn=0npi=<font color="red"><span style="color:red">0nd=6901pi</span></font>=0si0 <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">lLRPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
lLRPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214
lOCdpnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">In the above SDL traces can anyone confirm whether the <font color="red"><span style="color:red">matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchDialPattern= matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214
matchInterceptPattern=6901<o:p></o:p></span></font></span></font></p><p class="MsoNormal"><font size="2" color="red" face="Calibri"><span style="font-size:
11.0pt;font-family:Calibri;color:red"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt;
font-family:Calibri">Is the correct sequence for the call maturing or is there
any guide to correctly interept these traces <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<div><p><b><font size="2" color="navy" face="Times New Roman"><span style="font-size:
10.0pt;color:navy;font-weight:bold">Warm Regards</span></font></b><font color="navy"><span style="color:navy"> <br>
<br>
</span></font><b><font size="2" color="navy"><span style="font-size:10.0pt;
color:navy;font-weight:bold">Robin Jose Narlely<br>
</span></font></b><font size="2" color="navy"><span style="font-size:10.0pt;
color:navy">Customer Service Engineer<br>
Expert Connect</span></font><font color="navy"><span style="color:navy"> <br>
<br>
</span></font><b><font size="2" color="navy"><span style="font-size:10.0pt;
color:navy;font-weight:bold">Wipro Infotech</span></font></b><font color="navy"><span style="color:navy"><br>
</span></font><st1:city w:st="on"><st1:place w:st="on"><font size="2" color="navy"><span style="font-size:10.0pt;color:navy">Enterprise</span></font></st1:place></st1:city><font size="2" color="navy"><span style="font-size:10.0pt;color:navy"> Services<br>
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><font color="navy"><span style="color:navy"> <br>
</span></font><font size="2" color="navy"><span style="font-size:10.0pt;color:navy">Voice:
+91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font><font color="navy"><span style="color:navy"> <a href="mailto:robin.jose1@wipro.com"><font size="2"><span style="font-size:10.0pt">robin.jose1@wipro.com</span></font></a> </span></font><o:p></o:p></p>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">
<hr size="2" width="100%" align="center" tabindex="-1">
</span></font></div><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Robin Jose (WI01
- <st1:city w:st="on"><st1:place w:st="on">Enterprise</st1:place></st1:city>
Services) <br>
<b><span style="font-weight:bold">Sent:</span></b> Thursday, March 11, 2010
10:59 AM<br>
<b><span style="font-weight:bold">To:</span></b> 'Scott Voll'<br>
<b><span style="font-weight:bold">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight:bold">Subject:</span></b> RE: [cisco-voip]
Extension Issue</span></font><o:p></o:p></p>
</div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">Hi Scott<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy">The CSS in the GW is selected correctly
and the Codec is also correct. Still the call is not landing on 6901. But if we
changed only the extension to some other extension like 6913 the call properly
lands to it. The issue is the call is not landing to that particular extension
i.e. 6901. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<div><p><b><font size="2" color="navy" face="Times New Roman"><span style="font-size:
10.0pt;color:navy;font-weight:bold">Warm Regards</span></font></b><font color="navy"><span style="color:navy"> <br>
<br>
</span></font><b><font size="2" color="navy"><span style="font-size:10.0pt;
color:navy;font-weight:bold">Robin Jose Narlely<br>
</span></font></b><font size="2" color="navy"><span style="font-size:10.0pt;
color:navy">Customer Service Engineer<br>
Expert Connect</span></font><font color="navy"><span style="color:navy"> <br>
<br>
</span></font><b><font size="2" color="navy"><span style="font-size:10.0pt;
color:navy;font-weight:bold">Wipro Infotech</span></font></b><font color="navy"><span style="color:navy"><br>
</span></font><st1:place w:st="on"><st1:city w:st="on"><font size="2" color="navy"><span style="font-size:10.0pt;color:navy">Enterprise</span></font></st1:city></st1:place><font size="2" color="navy"><span style="font-size:10.0pt;color:navy"> Services<br>
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><font color="navy"><span style="color:navy"> <br>
</span></font><font size="2" color="navy"><span style="font-size:10.0pt;color:navy">Voice:
+91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font><font color="navy"><span style="color:navy"> <a href="mailto:robin.jose1@wipro.com"><font size="2"><span style="font-size:10.0pt">robin.jose1@wipro.com</span></font></a> </span></font><o:p></o:p></p>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">
<hr size="2" width="100%" align="center" tabindex="-1">
</span></font></div><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Scott Voll
[mailto:svoll.voip@gmail.com] <br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, March 10, 2010
9:15 PM<br>
<b><span style="font-weight:bold">To:</span></b> Robin Jose (WI01 - <st1:place w:st="on"><st1:city w:st="on">Enterprise</st1:city></st1:place> Services)<br>
<b><span style="font-weight:bold">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [cisco-voip]
Extension Issue</span></font><o:p></o:p></p>
</div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Check your CSS on the GW to see if it has access to the phone.
Check Codecs too.<o:p></o:p></span></font></p>
<div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
</div>
<div><p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Scott<o:p></o:p></span></font></p>
<div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">On Tue, Mar 9, 2010 at 9:39 PM, <<a href="mailto:robin.jose1@wipro.com">robin.jose1@wipro.com</a>> wrote:<o:p></o:p></span></font></p>
<div><p><font size="3" color="#333333" face="Arial"><span lang="EN" style="font-size:12.0pt;
font-family:Arial;color:#333333">Hi Greetings</span></font><o:p></o:p></p><p><font size="3" color="#333333" face="Arial"><span lang="EN" style="font-size:12.0pt;
font-family:Arial;color:#333333"> We are facing an issue in our
organization. We have connected two ip phones with</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">extensions
6901 and 6902. Extension to extension call is happening. When we call from a
mobile or landline the call is landing on 6902 without any issues. In the
similar way if we call the call is not landing on 6901. If we recreate the</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">extension from 6901 to any other</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">extension the call from pstn gets
landed on it. we are able to make calls from 6901 across the pstn. I have
attached the logs taken when the</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">incoming
call is made. 9663381809 is the number from which call is made. 0758022</span></font><font color="fuchsia" face="Arial"><span lang="EN" style="font-family:Arial;color:fuchsia">6901</span></font><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">
is the number which the call</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">lands.
We searched for duplicate</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span lang="EN" style="font-family:Arial;color:#333333">entries
but did not find any.</span></font><o:p></o:p></p><p><font size="3" color="#333333" face="Arial"><span lang="EN" style="font-size:12.0pt;
font-family:Arial;color:#333333"> Please look into this issue and provide
a workaround on this.</span></font><o:p></o:p></p><p><font size="2" color="black" face="Arial"><span style="font-size:10.0pt;
font-family:Arial;color:black"><<Numplan22.csv>>
<<dnaOutput_2_09663381809.xml>>
<<dnaOutput_3_09663381809.xml>> <<RTMT6902.zip>>
<<RTMT6901.zip>> </span></font><o:p></o:p></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p><p><a name="1274698e5b389953_"><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;font-weight:bold">Warm Regards</span></font></b></a><o:p></o:p></p><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <o:p></o:p></span></font></p><p><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;
font-weight:bold">Robin Jose Narlely<br>
</span></font></b><font size="2"><span style="font-size:10.0pt">Customer Service
Engineer<br>
Expert Connect</span></font><o:p></o:p></p><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <o:p></o:p></span></font></p><p><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;
font-weight:bold">Wipro Infotech</span></font></b><br>
<st1:place w:st="on"><st1:city w:st="on"><font size="2"><span style="font-size:
10.0pt">Enterprise</span></font></st1:city></st1:place><font size="2"><span style="font-size:10.0pt"> Services<br>
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><o:p></o:p></p><p><font size="2" face="Times New Roman"><span style="font-size:10.0pt">Voice:
+91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font> <a href="mailto:robin.jose1@wipro.com" target="_blank"><font size="2"><span style="font-size:10.0pt">robin.jose1@wipro.com</span></font></a><o:p></o:p></p><p><strong><b><font size="2" color="green" face="Palatino Linotype"><span style="font-size:10.0pt;font-family:"Palatino Linotype";color:green">Please do
not print this email unless it is absolutely necessary. </span></font></b></strong><o:p></o:p></p><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt">The
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message are intended for the exclusive use of the addressee(s) and may contain
proprietary, confidential or privileged information. If you are not the
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Please notify the sender immediately and destroy all copies of this message and
any attachments. <o:p></o:p></span></font></p><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt">WARNING:
Computer viruses can be transmitted via email. The recipient should check this
email and any attachments for the presence of viruses. The company accepts no
liability for any damage caused by any virus transmitted by this email. <o:p></o:p></span></font></p><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><a href="http://www.wipro.com/" target="_blank">www.wipro.com</a> <o:p></o:p></span></font></p>
</div><p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><br>
_______________________________________________<br>
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12.0pt"><o:p> </o:p></span></font></p>
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