<div>Just out of curiosity, is the inbound call to 07580226901 hitting your GW? Are you sure that number falls in a range assigned to you?</div>
<div>I didnt see the files you attached so if those contained your GW debugs then I apologize.</div>
<div> </div>
<div>Joel P<br><br></div>
<div class="gmail_quote">On Thu, Mar 11, 2010 at 2:10 AM, <span dir="ltr"><<a href="mailto:robin.jose1@wipro.com">robin.jose1@wipro.com</a>></span> wrote:<br>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt">Called Party Number:- 6901</span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt">Calling Party Number:- 9909944753</span></font></p>
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<p><b><font color="navy" size="2" face="Times New Roman"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Warm Regards</span></font></b><font color="navy"><span style="COLOR: navy"> <br> <br></span></font><b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Robin Jose Narlely<br>
</span></font></b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Customer Service Engineer<br>Expert Connect</span></font><font color="navy"><span style="COLOR: navy"> <br> <br></span></font><b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Wipro Infotech</span></font></b><font color="navy"><span style="COLOR: navy"><br>
</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Enterprise</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt"> Services<br>Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><font color="navy"><span style="COLOR: navy"> <br>
</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font><font color="navy"><span style="COLOR: navy"> <a href="mailto:robin.jose1@wipro.com" target="_blank"><font size="2"><span style="FONT-SIZE: 10pt">robin.jose1@wipro.com</span></font></a> </span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt; FONT-WEIGHT: bold">From:</span></font></b><font size="2" face="Tahoma"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt"> Robin Jose (WI01 - Enterprise Services) <br>
<b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, March 11, 2010 12:23 PM
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<div class="h5"><br><b><span style="FONT-WEIGHT: bold">To:</span></b> 'Scott Voll'<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> '<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>'<br>
<b><span style="FONT-WEIGHT: bold">Subject:</span></b> RE: [cisco-voip] Extension Issue</div></div></span></font>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">Hi Scott</span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">Party=41302624 DevId=(0,0,0) dn=:tn=0npi=1nd=6901pi=0si1 <font color="red"><span style="COLOR: red">matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchDialPattern= matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchInterceptPattern=6901</span></font> ignoreIntercept = 0 MLPP Enable=F isCallerExternal=T PL=5 </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">PLDmn=0 cgpn=:tn=2npi=1nd=9909944753pi=0si3 matchIntPatternCss=6901:6cee09cc-4e27-ff1d-fbec-30b659d2b214 preXCdpn=:tn=0npi=0nd=6901pi=0si0</span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">043354061|</span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">lPart= lPatt= lModNum=tn=2npi=<font color="red"><span style="COLOR: red">1nd=9909944753pi</span></font>=1si3 lName=locale: 1 Name: UnicodeName: pi: 0 cName=locale: 1 Name: UnicodeName: pi: 0 </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">cn:tn=0npi=<font color="red"><span style="COLOR: red">0nd=6901pi</span></font>=1si0 cVMbox= lCnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214 lCnPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 rn:tn=0npi=<font color="red"><span style="COLOR: red">0nd=6901pi</span></font>=0si0 </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">lLRPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214 lLRPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 lOCdpnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214</span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">In the above SDL traces can anyone confirm whether the <font color="red"><span style="COLOR: red">matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchDialPattern= matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchInterceptPattern=6901</span></font></span></font></p>
<p class="MsoNormal"><font color="red" size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; COLOR: red; FONT-SIZE: 11pt"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="FONT-FAMILY: Calibri; FONT-SIZE: 11pt">Is the correct sequence for the call maturing or is there any guide to correctly interept these traces </span></font></p>
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"> </span></font></p>
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<p><b><font color="navy" size="2" face="Times New Roman"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Warm Regards</span></font></b><font color="navy"><span style="COLOR: navy"> <br> <br></span></font><b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Robin Jose Narlely<br>
</span></font></b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Customer Service Engineer<br>Expert Connect</span></font><font color="navy"><span style="COLOR: navy"> <br> <br></span></font><b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Wipro Infotech</span></font></b><font color="navy"><span style="COLOR: navy"><br>
</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Enterprise</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt"> Services<br>Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><font color="navy"><span style="COLOR: navy"> <br>
</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font><font color="navy"><span style="COLOR: navy"> <a href="mailto:robin.jose1@wipro.com" target="_blank"><font size="2"><span style="FONT-SIZE: 10pt">robin.jose1@wipro.com</span></font></a> </span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt; FONT-WEIGHT: bold">From:</span></font></b><font size="2" face="Tahoma"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt"> Robin Jose (WI01 - Enterprise Services) <br>
<b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, March 11, 2010 10:59 AM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> 'Scott Voll'<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="FONT-WEIGHT: bold">Subject:</span></b> RE: [cisco-voip] Extension Issue</span></font></p></div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt">Hi Scott</span></font></p>
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"> </span></font></p>
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt">The CSS in the GW is selected correctly and the Codec is also correct. Still the call is not landing on 6901. But if we changed only the extension to some other extension like 6913 the call properly lands to it. The issue is the call is not landing to that particular extension i.e. 6901. </span></font></p>
<p class="MsoNormal"><font color="navy" size="2" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"> </span></font></p>
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<p><b><font color="navy" size="2" face="Times New Roman"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Warm Regards</span></font></b><font color="navy"><span style="COLOR: navy"> <br> <br></span></font><b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Robin Jose Narlely<br>
</span></font></b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Customer Service Engineer<br>Expert Connect</span></font><font color="navy"><span style="COLOR: navy"> <br> <br></span></font><b><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt; FONT-WEIGHT: bold">Wipro Infotech</span></font></b><font color="navy"><span style="COLOR: navy"><br>
</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Enterprise</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt"> Services<br>Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font><font color="navy"><span style="COLOR: navy"> <br>
</span></font><font color="navy" size="2"><span style="COLOR: navy; FONT-SIZE: 10pt">Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font><font color="navy"><span style="COLOR: navy"> <a href="mailto:robin.jose1@wipro.com" target="_blank"><font size="2"><span style="FONT-SIZE: 10pt">robin.jose1@wipro.com</span></font></a> </span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt; FONT-WEIGHT: bold">From:</span></font></b><font size="2" face="Tahoma"><span style="FONT-FAMILY: Tahoma; FONT-SIZE: 10pt"> Scott Voll [mailto:<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>] <br>
<b><span style="FONT-WEIGHT: bold">Sent:</span></b> Wednesday, March 10, 2010 9:15 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Robin Jose (WI01 - Enterprise Services)<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] Extension Issue</span></font></p></div>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt">Check your CSS on the GW to see if it has access to the phone. Check Codecs too.</span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p></div>
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<p style="MARGIN-BOTTOM: 12pt" class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt">Scott</span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt">On Tue, Mar 9, 2010 at 9:39 PM, <<a href="mailto:robin.jose1@wipro.com" target="_blank">robin.jose1@wipro.com</a>> wrote:</span></font></p>
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<p><font color="#333333" size="3" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333; FONT-SIZE: 12pt" lang="EN">Hi Greetings</span></font></p>
<p><font color="#333333" size="3" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333; FONT-SIZE: 12pt" lang="EN"> We are facing an issue in our organization. We have connected two ip phones with</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN">extensions 6901 and 6902. Extension to extension call is happening. When we call from a mobile or landline the call is landing on 6902 without any issues. In the similar way if we call the call is not landing on 6901. If we recreate the</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN">extension from 6901 to any other</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN">extension the call from pstn gets landed on it. we are able to make calls from 6901 across the pstn. I have attached the logs taken when the</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN">incoming call is made. 9663381809 is the number from which call is made. 0758022</span></font><font color="fuchsia" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: fuchsia" lang="EN">6901</span></font><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN"> is the number which the call</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN">lands. We searched for duplicate</span></font><span lang="EN"> </span><font color="#333333" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333" lang="EN">entries but did not find any.</span></font></p>
<p><font color="#333333" size="3" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: #333333; FONT-SIZE: 12pt" lang="EN"> Please look into this issue and provide a workaround on this.</span></font></p>
<p><font color="black" size="2" face="Arial"><span style="FONT-FAMILY: Arial; COLOR: black; FONT-SIZE: 10pt"><<Numplan22.csv>> <<dnaOutput_2_09663381809.xml>> <<dnaOutput_3_09663381809.xml>> <<RTMT6902.zip>> <<RTMT6901.zip>> </span></font></p>
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<p><a name="1274c1178de89041_1274698e5b389953_"><b><font size="2" face="Times New Roman"><span style="FONT-SIZE: 10pt; FONT-WEIGHT: bold">Warm Regards</span></font></b></a></p>
<p><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><b><font size="2" face="Times New Roman"><span style="FONT-SIZE: 10pt; FONT-WEIGHT: bold">Robin Jose Narlely<br></span></font></b><font size="2"><span style="FONT-SIZE: 10pt">Customer Service Engineer<br>Expert Connect</span></font></p>
<p><font size="3" face="Times New Roman"><span style="FONT-SIZE: 12pt"> </span></font></p>
<p><b><font size="2" face="Times New Roman"><span style="FONT-SIZE: 10pt; FONT-WEIGHT: bold">Wipro Infotech</span></font></b><br><font size="2"><span style="FONT-SIZE: 10pt">Enterprise</span></font><font size="2"><span style="FONT-SIZE: 10pt"> Services<br>
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016</span></font></p>
<p><font size="2" face="Times New Roman"><span style="FONT-SIZE: 10pt">Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email:</span></font> <a href="mailto:robin.jose1@wipro.com" target="_blank"><font size="2"><span style="FONT-SIZE: 10pt">robin.jose1@wipro.com</span></font></a></p>
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