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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have actually had a similar problem with media master on two
recent Unity installs. On the Unity server itself, the media master bar is
missing, just a Red X icon.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Brian Schultz<br>
<b>Sent:</b> Thursday, March 11, 2010 7:12 PM<br>
<b>To:</b> Tim Smith<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Viewmail doesn't display media master control
bar<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Good to hear someone else is having the same issue. I
haven't been able to get it fixed yet. Haven't tried the reinstall
yet. <o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>I'd love to hear if you get a fix from TAC. I haven't
had time to explore that route yet myself...<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Thanks,<o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>Brian<o:p></o:p></p>
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<p class=MsoNormal>On Thu, Mar 11, 2010 at 7:08 PM, Tim Smith <<a
href="mailto:thsglobal@gmail.com">thsglobal@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal>Hi Brian, <o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Yeah I have seen exactly the same thing, on a number of
combinations of OS and Outlook version.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>I've found on some of them an install / re-install did the
trick and it worked the 2nd time, however some of them still no go at all.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>I'm trying to open a TAC case at the moment.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Also trying to analyse the install to compare a non-working
1st install vs working 2nd install to see what the diff is.<o:p></o:p></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Cheers,<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Tim.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>On 06/03/2010, at 1:28 AM, Brian Schultz wrote:<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'>
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<p class=MsoNormal style='margin-bottom:12.0pt'>I double-click to open the
message to view the email and do not see the master control bar. Only see
the .wav file as an attachment.<br>
<br>
I've used viewmail on Unity before without any issues. This is the first
time I've tried it on Unity Connection. Are there any differences besides
just installing the software and selecting the IMAP profile?<br>
<br>
Brian<br>
<br>
<o:p></o:p></p>
<div>
<p class=MsoNormal>On Fri, Mar 5, 2010 at 9:54 AM, Maciej Karpinski <<a
href="mailto:maciej.karpinski@consign.se" target="_blank">maciej.karpinski@consign.se</a>>
wrote:<o:p></o:p></p>
<p class=MsoNormal>Hi<br>
<br>
Do you open the message containing the .wav file or do you look at it in the
prewiev pane? I have to open the email to see the master control bar.<br>
<span style='color:#888888'><br>
/Maciej</span> <o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
<br>
On Thu, 4 Mar 2010, Brian Schultz wrote:<o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>We're using Unity Connection
7.1.3ES11.21900-11 and the 7.1(3) Viewmail application. IMAP works fine
to the Outlook<br>
2007 client for voice messages. I've installed Viewmail on two different
machines, one XP and one Vista. On both<br>
machines, the media master control bar never shows up when you double click a
new voicemail message (it only shows the<br>
.wav attachment). In the Viewmail Options in Outlook, the correct IMAP
profile is selected. <br>
<br>
Anybody run into this before? I feel like I'm overlooking something
simple...<br>
<br>
Thanks,<br>
Brian<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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