<div>Good Stuff, I will look today and if any of these help I will post.</div>
<div> </div>
<div>Much Thanks</div>
<div> </div>
<div>Gregory<br><br></div>
<div class="gmail_quote">On Mon, Mar 15, 2010 at 2:42 AM, kapil atrish <span dir="ltr"><<a href="mailto:nice_chatin@yahoo.com">nice_chatin@yahoo.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<table cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr>
<td valign="top">
<div>Are you using Unity Server in clustering too? Issue one could be configuration or Exchange services issue. </div>
<div> </div>
<div>Did you try to open the user's mailbox via outlook web access and check for any e-mails (voice-mails actually) present there when they complained?</div>
<div> </div>
<div>You may go to Unity>> Report section and run the report for subscribers. That will give you information about messages received by the complaining subscribers.</div>
<div> </div>
<div>Issue 2#</div>
<div>If MWI is not lighting up all all, it could be configuration issue. Check for duplicate MWI on/off extensionsi CCM. </div>
<div> </div>
<div>MWI ports have access to subscriber's extension numbers</div>
<div> </div>
<div>Ensure MWI on/off extensions are added correctly in Unity.</div>
<div> </div>
<div>Also look at:</div><b><i><font face="Univers-BoldOblique" size="1">
<p align="left">Subscribers > Subscriber Template > Messages Page</p></font></i></b><font face="Times-Roman" size="2">
<p align="left">Use MWI for Message Notification</p></font><br>
<p align="left">At times I've noted MWI issue with Unity which goes away with a Reboot, just in case if you can try..
<p align="left">
<p align="left"><br>--- On <b>Mon, 3/15/10, Ed Leatherman <i><<a href="mailto:ealeatherman@gmail.com" target="_blank">ealeatherman@gmail.com</a>></i></b> wrote:<br>
<blockquote style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(16,16,255) 2px solid"><br>From: Ed Leatherman <<a href="mailto:ealeatherman@gmail.com" target="_blank">ealeatherman@gmail.com</a>>
<div class="im"><br>Subject: Re: [cisco-voip] Unified Messaging problem voicemails not getting to users, mwi not working, voicemail errors<br></div>To: "Gregory Wenzel" <<a href="mailto:gwenzit@gmail.com" target="_blank">gwenzit@gmail.com</a>><br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Date: Monday, March 15, 2010, 3:46 AM
<div>
<div></div>
<div class="h5"><br><br>
<div>Gregory,<br><br>If you haven't yet, look at the "Unity Architecture Overview" that you<br>can download from <a href="http://www.ciscounitytools.com/" target="_blank">www.ciscounitytools.com</a>. It will help you figure out<br>
which part is broke. It does a good job of explaining what all the<br>moving parts do.<br><br>Off the top of my head, have you re-run the permissions wizard since<br>you added exchange servers and so forth? It sounds like a permission<br>
problem or a communications problem w/ exchange to me for both #1 and<br>#2.<br><br><br><br><br><br>On Sat, Mar 13, 2010 at 7:13 AM, Gregory Wenzel <<a href="http://us.mc550.mail.yahoo.com/mc/compose?to=gwenzit@gmail.com" target="_blank">gwenzit@gmail.com</a>> wrote:<br>
> I am hoping the group can point me in the right direction at the very least.<br>><br>> I have a cleint consultant who is setting up exchange 2007 in a paired<br>> environment with CUCM. Everything was working fine (not sure what changes<br>
> made this occur) up until a week ago when the following issues started<br>> popping up<br>><br>> Problems 1 and 2 are the top priorty issues<br>><br>> This is what he sent me:<br>><br>> #1 -A number of users are not receiving their voicemails.<br>
><br>> The people calling them leave messages, they just don’t arrive.<br>><br>> #2 -Other users have reported that their message indicator never lights.<br>><br>> When they check they get an error, then get their voicemails.<br>
><br>> #3 -I believe that at least part of the problems are related to pairing with<br>> our new exchange 2007 server.<br>><br>> I have users with mailboxes on both servers experiencing issue#1<br>><br>><br>
><br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="http://us.mc550.mail.yahoo.com/mc/compose?to=cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>><br>><br><br><br><br>-- <br>Ed Leatherman<br><br>_______________________________________________<br>
cisco-voip mailing list<br><a href="http://us.mc550.mail.yahoo.com/mc/compose?to=cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
</div></div></div></blockquote>
<p></p>
<p></p>
<p></p></p></p></p></td></tr></tbody></table><br></blockquote></div><br>