<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;"><DIV>First thing came to my mind is the codec incompatibility. You would obviously be doing G.729 between India and UK. Perhpas you don't have G.729 support enabled for MOH. You may confirm this by going to IP Voice Media Streaming Service parameter >> Advanced >> See what all codecs are selected for MOH, you may Press "Ctrl" key and select multiple codecs, no need to bounce any service if you change those settings.</DIV>
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<DIV><BR><BR>--- On <B>Mon, 3/15/10, sasanka.pathi <I><sasanka.pathi@Locuz.com></I></B> wrote:<BR></DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(16,16,255) 2px solid"><BR>From: sasanka.pathi <sasanka.pathi@Locuz.com><BR>Subject: [cisco-voip] Phone hangs up when placed on hold.<BR>To: cisco-voip@puck.nether.net<BR>Date: Monday, March 15, 2010, 1:46 PM<BR><BR>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Dear all,</SPAN></FONT></DIV>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I have a customer who has CUCM 6.0and he has a ict trunk between India and Uk . When ever he gets a transferred call from UK . And he speaks on the phone and when he tries to attend another call by placing 1<SUP>st</SUP> call on hold the phone will hangs up. And again he has to hangup the second call and revert back to the first call or hang up the first call and attend the second call. Is there any solution for this problem. Kindly help Me </SPAN></FONT><FONT face=Wingdings color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Wingdings">J</SPAN></FONT><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT></DIV>
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<DIV id=idSignature90881><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">Warm Regards, </SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">Venkata Sasanka.pathi(-91 950 265 2290)</SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">Consultant | unified communications </SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)</SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">(office:914066115512)</SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">
sasanka.pathi@locuz.com</SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"><A href="http://www.locuz.com/" target=_blank rel=nofollow>www.locuz.com</A></SPAN></FONT></PRE><PRE><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Go ahead and print this out. It’s okay! The wood and paper industry plants 1.7 million new trees EVERY DAY</SPAN></FONT><FONT color=navy><SPAN style="COLOR: navy"></SPAN></FONT></PRE><PRE><FONT face="Courier New" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"> </SPAN></FONT></PRE></DIV></DIV></DIV></DIV><BR>-----Inline Attachment Follows-----<BR><BR>
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