<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Yup - that's what I was alluding to in my message. I think it's because the trunks don't support unicode, but the ip phones do. So basically, you can make all your ASCII names be the corporate name.<br><br>Issue with that is, what other devices use ASCII? Analog lines? PRI-to-PRI onnet gateway? wireless phones?<br><br>I'm hesitant to deploy that solution in the event it makes something else down the line 'break'.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Mike Norton" <mikenorton@pwsd76.ab.ca><br>To: "george hendrix" <george.hendrix@l-3com.com>, "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: cisco-voip@puck.nether.net<br>Sent: Tuesday, March 16, 2010 3:12:25 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] "Internal" Caller ID<br><br>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Hmmm, interesting. I’m on 6.1.4...
turns out, if I set the “Display (Internal Caller ID)” and the “ASCII Display
(Internal Caller ID)” to be two different things, then the non-ASCII one gets sent
for internal calls and the ASCII one gets sent for external calls. Handy.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">But it still doesn’t explain why
the page lies about it being “internal” when clearly it is not.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-- </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Mike Norton</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">I.T. Support</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Peace Wapiti School Division No.
76</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Helpdesk: 780-831-3080</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Direct: 780-831-3076</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> george.hendrix@l-3com.com
[mailto:george.hendrix@l-3com.com] <br>
<b>Sent:</b> Tuesday, March 16, 2010 12:56 PM<br>
<b>To:</b> Lelio Fulgenzi; Norton, Mike<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] "Internal" Caller ID</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">There is an ASCII field CID in
version 7.1. These are the fields in 7.1.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Alerting Name</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">ASCII Alerting Name</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Display (Internal Caller ID)</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">ASCII Display (Internal Caller
ID)</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">The field description states
devices that do not support Unicode (internationalized) characters display the
content of the ASCII field.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Bill Hendrix</span><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(31, 73, 125);"></span></p>
<p class="MsoNormal"><span style="font-family: "Arial Narrow","sans-serif"; color: red;"><img src="cid:image001.jpg@01CAC50A.522C24D0" id="_x0000_i1029" alt="STRATIS - Horizontal with Tag line" width="234" height="68"></span><span style="font-size: 12pt; font-family: "Times New Roman","serif"; color: rgb(31, 73, 125);"></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);"><a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; color: blue;">W:
813-281-3109 C: 813-205-0979</span></p>
<p class="MsoNormal"><span style="font-size: 12pt; color: blue;">STRATIS Service
Desk: 1-800-871-9983</span><span style="color: rgb(31, 73, 125);"> </span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, March 16, 2010 2:15 PM<br>
<b>To:</b> Mike Norton<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] "Internal" Caller ID</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Mike, I think you hit the nail
on the head. What happens in Canada is slightly different. The help pages are
for US characteristics. Case in point, we could really use a Calling Name
Display Mask that is set on all outbound calls, but there is no field like that.<br>
<br>
I've heard through the grape vine that with v7/8 there is an ASCII field that
is actually sent out instead of the normal one. <br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<br>
----- Original Message -----<br>
From: "Mike Norton" <mikenorton@pwsd76.ab.ca><br>
To: cisco-voip@puck.nether.net<br>
Sent: Tuesday, March 16, 2010 1:43:32 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] "Internal" Caller ID<br>
<br>
</span></p>
<p class="MsoNormal"><span style="color: black;">This is not really a problem per
se (I actually enjoy the functionality), just a riddle that has always bugged
me. Does anyone know why on the settings page for a DN, there is “Internal
Caller ID,” but there’s actually nothing “internal” about this field at all?
CUCM *does* send this supposedly-“internal” text out my MGCP gateways to the
PSTN provider where it ultimately *does* end up on the external callee’s
display. The description for the “Internal Caller ID” even says that it’s for
internal calls… but it lies. Yes I am classifying the calls as Off-Net, but it
doesn’t seem to make a difference.</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">(FYI – Here in Canada, the PSTN
providers tend to accept display name the entire way through a call path,
unlike in the U.S. where my understanding is they typically only accept the
number and then do their own database look-up to get a name.)</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Maybe the DN settings page was
translated from some other language and “internal” didn’t come across right? Or
maybe I have some obscure service parameter set that I don’t know about?</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">-- </span></p>
<p class="MsoNormal"><span style="color: black;">Mike Norton</span></p>
<p class="MsoNormal"><span style="color: black;">I.T. Support</span></p>
<p class="MsoNormal"><span style="color: black;">Peace Wapiti School Division No.
76</span></p>
<p class="MsoNormal"><span style="color: black;">Helpdesk: 780-831-3080</span></p>
<p class="MsoNormal"><span style="color: black;">Direct: 780-831-3076</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________ cisco-voip mailing list
cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </span></p>
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