the internal caller id definitely does wind up getting sent to the PSTN and this is working as it's supposed to - the difference beween that and the alerting field are that one is device specific, while one is DN specific. <br>
i beleive the way it works is that when party a, line1 calls line 2 on phones b and c, party a sees the "alerting name" on line (DN) 2. that is DN-specific and will be the same when viewed on the DN config page fas it relates to phones 2 or 3. however, the "internal caller ID" is configurable for that same DN differently on the two different phones, and the appropriate one will display on the calling party's phone once phoen b or C answer.<br>
<br>For instance, whiel ringing, party a might observe "to Line2" on their display. "Line 2" is configured as the alerting name on DN2. However, once answered, party A might observe "to L2, Phone B" or "to L2 PhoneC" as configured in the individual "Internal Caller ID" fields on a DN-per-Phone basis, depending on which phone answers. <br>
<br>-Pete<br><br><div class="gmail_quote">On Tue, Mar 16, 2010 at 4:37 PM, Jason Aarons (US) <span dir="ltr"><<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">ASCII allows characters like Chinese
and other similar languages. First Gen phones couldn’t display some languages
meaning it was harder to sell them in those countries!</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-family: MingLiU;">谢谢</span><span style="font-family: "MS Mincho";">你,</span></p>
<p class="MsoNormal"><span style="font-family: "MS Mincho";">Jason Aarons</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, March 16, 2010 3:18 PM<div><div></div><div class="h5"><br>
<b>To:</b> Mike Norton<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] "Internal" Caller ID</div></div></span></p>
</div>
</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; color: black;">Yup - that's what I was alluding to in my message. I think it's
because the trunks don't support unicode, but the ip phones do. So basically,
you can make all your ASCII names be the corporate name.<br>
<br>
Issue with that is, what other devices use ASCII? Analog lines? PRI-to-PRI
onnet gateway? wireless phones?<br>
<br>
I'm hesitant to deploy that solution in the event it makes something else down
the line 'break'.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<br>
----- Original Message -----<br>
From: "Mike Norton" <<a href="mailto:mikenorton@pwsd76.ab.ca" target="_blank">mikenorton@pwsd76.ab.ca</a>><br>
To: "george hendrix" <<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>>, "Lelio
Fulgenzi" <<a href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>><br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Sent: Tuesday, March 16, 2010 3:12:25 PM GMT -05:00 US/Canada Eastern<br>
Subject: RE: [cisco-voip] "Internal" Caller ID<br>
<br>
<br>
</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Hmmm, interesting. I’m on
6.1.4... turns out, if I set the “Display (Internal Caller ID)” and the “ASCII
Display (Internal Caller ID)” to be two different things, then the non-ASCII
one gets sent for internal calls and the ASCII one gets sent for external
calls. Handy.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">But it still doesn’t explain why
the page lies about it being “internal” when clearly it is not.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-- </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Mike Norton</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">I.T. Support</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Peace Wapiti School Division No.
76</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Helpdesk: 780-831-3080</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Direct: 780-831-3076</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<div style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; color: black;">From:</span></b><span style="font-size: 10pt; color: black;"> <a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a> [mailto:<a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a>] <br>
<b>Sent:</b> Tuesday, March 16, 2010 12:56 PM<br>
<b>To:</b> Lelio Fulgenzi; Norton, Mike<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] "Internal" Caller ID</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">There is an ASCII field CID in
version 7.1. These are the fields in 7.1.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Alerting Name</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">ASCII Alerting Name</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Display (Internal Caller ID)</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">ASCII Display (Internal Caller
ID)</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">The field description states
devices that do not support Unicode (internationalized) characters display the
content of the ASCII field.</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);">Bill Hendrix</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: red;"><img src="" alt="STRATIS - Horizontal with Tag line" width="234" height="68"></span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: rgb(31, 73, 125);"><a href="mailto:george.hendrix@l-3com.com" target="_blank">george.hendrix@l-3com.com</a></span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; color: blue;">W:
813-281-3109 C: 813-205-0979</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="font-size: 12pt; color: blue;">STRATIS Service
Desk: 1-800-871-9983</span><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span><span style="color: black;"></span></p>
<div>
<div style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; color: black;">From:</span></b><span style="font-size: 10pt; color: black;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Tuesday, March 16, 2010 2:15 PM<br>
<b>To:</b> Mike Norton<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] "Internal" Caller ID</span><span style="color: black;"></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; color: black;">Mike, I think you hit the nail
on the head. What happens in Canada is slightly different. The help pages are
for US characteristics. Case in point, we could really use a Calling Name
Display Mask that is set on all outbound calls, but there is no field like
that.<br>
<br>
I've heard through the grape vine that with v7/8 there is an ASCII field that
is actually sent out instead of the normal one. <br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<br>
----- Original Message -----<br>
From: "Mike Norton" <<a href="mailto:mikenorton@pwsd76.ab.ca" target="_blank">mikenorton@pwsd76.ab.ca</a>><br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Sent: Tuesday, March 16, 2010 1:43:32 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] "Internal" Caller ID</span><span style="color: black;"></span></p>
<p class="MsoNormal"><span style="color: black;">This is not really a problem per se
(I actually enjoy the functionality), just a riddle that has always bugged me.
Does anyone know why on the settings page for a DN, there is “Internal Caller
ID,” but there’s actually nothing “internal” about this field at all? CUCM
*does* send this supposedly-“internal” text out my MGCP gateways to the PSTN
provider where it ultimately *does* end up on the external callee’s display.
The description for the “Internal Caller ID” even says that it’s for internal
calls… but it lies. Yes I am classifying the calls as Off-Net, but it doesn’t
seem to make a difference.</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">(FYI – Here in Canada, the PSTN
providers tend to accept display name the entire way through a call path,
unlike in the U.S. where my understanding is they typically only accept the
number and then do their own database look-up to get a name.)</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Maybe the DN settings page was
translated from some other language and “internal” didn’t come across right? Or
maybe I have some obscure service parameter set that I don’t know about?</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">-- </span></p>
<p class="MsoNormal"><span style="color: black;">Mike Norton</span></p>
<p class="MsoNormal"><span style="color: black;">I.T. Support</span></p>
<p class="MsoNormal"><span style="color: black;">Peace Wapiti School Division No.
76</span></p>
<p class="MsoNormal"><span style="color: black;">Helpdesk: 780-831-3080</span></p>
<p class="MsoNormal"><span style="color: black;">Direct: 780-831-3076</span></p>
<p class="MsoNormal"><span style="font-size: 10pt; color: black;"><br>
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