You can configure the transfer rule in UC to do a supervised, rather than release, transfer. With this option, UC will keep the caller on hold until the call enters a connected state before completing the transfer.<br><br>
<div class="gmail_quote">On Tue, Mar 23, 2010 at 5:51 AM, Mike Thompson <span dir="ltr"><<a href="mailto:mthompson729@gmail.com">mthompson729@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple" style="margin-left:2.4pt;margin-top:2.4pt;margin-right:2.4pt;margin-bottom:.6pt">
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Unfortunately the way to do that is to run it through UCCX, so
you would need a separate application / server just for that feature.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"> </span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Robin Clayton<br>
<b>Sent:</b> Tuesday, March 23, 2010 4:40 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] playing hold whilst hunting?</span></p>
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</div><div><div></div><div class="h5">
<p class="MsoNormal"> </p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt">CUCM 6.1</span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt">Unity Connextion 2.x</span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt"> </span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt">Is it possible to
get hold music instead of ringing when unity transferes a call to a hunt group?</span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt"> </span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt">Thanks</span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt"> </span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt">Robin</span></p>
</div>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt"> </span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt"> </span></p>
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<p class="MsoNormal" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:10.0pt"><img width="256" height="135" src="cid:image001.gif@01CACA4C.D4D059F0"><br>
<br>
</span><b><span style="font-size:13.5pt;color:#333333">Richard Rose Central Academy </span></b><span style="font-size:13.5pt"><br>
<b><span style="color:#333333">Edgehill Road </span></b><br>
<b><span style="color:#333333">Carlisle </span></b><br>
<b><span style="color:#333333">Cumbria </span></b><br>
<b><span style="color:#333333">CA1 3SL </span></b><br>
<br>
<b><span style="color:#333333">Tel: 01228 822060 </span></b><br>
<b><span style="color:#333333">Fax: 01228 822061 </span></b></span><span style="font-size:10.0pt"><br>
</span><span style="font-size:13.5pt"><br>
</span><b><u><span style="font-size:10.0pt;color:blue"><a href="http://www.richardroseacademies.org/" target="_blank">http://www.richardroseacademies.org/</a></span></u></b><span style="font-size:10.0pt"> </span></p>
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