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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I will list the following Possibilities
and steps for the registration rejected message. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-list:Ignore'>1)<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>The firmware that u have downloaded check the md5, some times the
firmware would be corrupted. I faced this problem. <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-list:Ignore'>2)<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Licensing should not be an issue.<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-list:Ignore'>3)<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Check that u have downloaded the .sgn firmware. It should end with
cop.sgn .<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-list:Ignore'>4)<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Try doing manual registration of 1 phone and try auto-registration.<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in;text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-list:Ignore'>5)<font size=1 face="Times New Roman"><span
style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>If there are any phones working download the firmware of that
working phones and install, that should fix your problem 100%<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div id=idSignature90881><pre><font size=2 color=navy face="Courier New"><span
style='font-size:10.0pt;color:navy'>Warm Regards, <o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>Venkata Sasanka.pathi(-91 950 265 2290)<o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>Consultant | unified communications <o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)<o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>(office:914066115512)<o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'> <st1:PersonName
w:st="on">sasanka.pathi@locuz.com</st1:PersonName><o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'><a
href="http://www.locuz.com">www.locuz.com</a><o:p></o:p></span></font></pre><pre><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Go ahead and print this out. It’s okay! The wood and paper industry plants 1.7 million new trees EVERY DAY</span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'> <o:p></o:p></span></font></pre></div>
</div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Samme-Nlar
Tomslin [mailto:tsammenlar@sevenseastech.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, March 26, 2010 11:10
AM<br>
<b><span style='font-weight:bold'>To:</span></b> sasanka.pathi<br>
<b><span style='font-weight:bold'>Cc:</span></b> Carter, Bill;
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Cisco
7942G Registration Rejected : Security Error</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hi,<br>
<br>
It is a new installation.<br>
The phones say "registering" then display the "Registration
Rejected:Security Error"<br>
I have upgraded the firmware from 8.3-2 to 8.5-2SR1S<br>
CCM version is CCBE 7.13<br>
<br>
<br>
Thanks<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Fri, Mar 26, 2010 at 8:16 AM, sasanka.pathi <<a
href="mailto:sasanka.pathi@locuz.com">sasanka.pathi@locuz.com</a>> wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=purple>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Hi,</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Is it a new Installation? What’s the behavior of the phones after
showing the error? Have u done any firmware up gradation. Which version of the
call manager version are u using? And also If possible kindly give the details
of the Firmware version of the IP phones</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<div>
<div><pre><font size=2 color=navy face="Courier New"><span style='font-size:
10.0pt;color:navy'>Warm Regards, </span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>Venkata Sasanka.pathi(-91 950 265 2290)</span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>Consultant | unified communications </span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)</span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'>(office:914066115512)</span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'> <a
href="mailto:sasanka.pathi@locuz.com" target="_blank">sasanka.pathi@locuz.com</a></span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'><a
href="http://www.locuz.com" target="_blank">www.locuz.com</a></span></font><o:p></o:p></pre><pre><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>Go ahead and print this out. It’s okay! The wood and paper industry plants 1.7 million new trees EVERY DAY</span></font><o:p></o:p></pre><pre><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;color:navy'> </span></font><o:p></o:p></pre></div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:
bold'>From:</span></font></b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Carter, Bill<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, March 25, 2010
10:28 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Samme-Nlar Tomslin; <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Cisco
7942G Registration Rejected : Security Error</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color="#1f497d" face=Calibri><span style='font-size:11.0pt;font-family:
Calibri;color:#1F497D'>Is the phone trying to upgrade the firmware? If so,
install Cisco Phone firmware load 8.5(2).</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color="#1f497d" face=Calibri><span style='font-size:11.0pt;font-family:
Calibri;color:#1F497D'> </span></font><o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:
bold'>From:</span></font></b><font size=2 face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Samme-Nlar Tomslin<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, March 25, 2010
4:42 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Cisco 7942G
Registration Rejected : Security Error</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'><br clear=all>
Has anyone faced the above error before? Phones giving the error during
registration?<br>
<br>
I urgently need a solution for it.<br>
<br>
Thanks<o:p></o:p></span></font></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Tomslin Samme-Nlar<br>
Technical Business Manager - SP Video/Voice | Service Provider Networks | Seven
Seas Technologies Group.<br>
M: (+254) 715094434 | T: (+254 20) 4268166 | F: (+254 20) 4451231 | Ext: 166<br>
<br>
<o:p></o:p></span></font></p>
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