<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Thanks Nick....so we can look forward to SG3 speed support on VG224 w/ v15 then? That sounds like good news.<br><br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Nick Matthews" <matthnick@gmail.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "Jason Aarons (US)" <jason.aarons@us.didata.com>, "cisco-voip voyp list" <cisco-voip@puck.nether.net>, "Nate VanMaren" <VanMarenNP@ldschurch.org><br>Sent: Wednesday, April 7, 2010 10:46:48 PM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones (UPDATE)<br><br>A few notes:<br><br>Yes, the 'affected versions' field is normally not very accurate. It<br>will sometimes give you a better idea, but I would not rely on it.<br>Quite often the actual IOS release a bug started is never determined<br>for a number of reasons.<br><br>The SG3 feature is *software* based and not hardware, from what I<br>heard and read. I didn't find a doc, but it is 15.1(1)T which just<br>released, and it supports PVDM2.<br><br>I would personally be much more worried about DSP crashes in a VG224<br>than someone internally sending specially crafted SCCP packets to it.<br><br>-nick<br><br>On Wed, Apr 7, 2010 at 8:53 PM, Lelio Fulgenzi <lelio@uoguelph.ca> wrote:<br>> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsz49741<br>><br>> says it's fixed in 12.4(15)T10<br>><br>> wouldn't T11 have the same fixes as T10?<br>><br>> ---<br>> Lelio Fulgenzi, B.A.<br>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>> Cooking with unix is easy. You just sed it and forget it.<br>> - LFJ (with apologies to Mr. Popeil)<br>><br>><br>> ----- Original Message -----<br>> From: "Jason Aarons (US)" <jason.aarons@us.didata.com><br>> To: "Nick Matthews" <matthnick@gmail.com>, "Nate VanMaren"<br>> <VanMarenNP@ldschurch.org><br>> Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>> Sent: Wednesday, April 7, 2010 8:44:39 PM GMT -05:00 US/Canada Eastern<br>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>> (UPDATE)<br>><br>> 12.4.15T11 has the malformed SCCP vulnerability<br>> http://tools.cisco.com/security/center/viewAlert.x?alertId=20070 right?<br>><br>> What issues around 12.5.15T12 are you seeing?<br>><br>><br>> -----Original Message-----<br>> From: matthn@gmail.com [mailto:matthn@gmail.com] On Behalf Of Nick Matthews<br>> Sent: Wednesday, April 07, 2010 7:49 PM<br>> To: Nate VanMaren<br>> Cc: Peter Slow; Jason Aarons (US); cisco-voip voyp list<br>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>> (UPDATE)<br>><br>> As the person who primarily worked on CSCso87127, I can tell you with<br>> high confidence that is your issue. upgrade to 12.4(15)T11 and you<br>> will be alright. There are crashes in (15)T12, so I would avoid on<br>> gateways. The 224 always has 5510 DSPs.<br>><br>> -nick<br>><br>> On Wed, Apr 7, 2010 at 6:29 PM, Nate VanMaren <VanMarenNP@ldschurch.org><br>> wrote:<br>>> That ruins my year.<br>>><br>>> -----Original Message-----<br>>> From: Peter Slow [mailto:peter.slow@gmail.com]<br>>> Sent: Wednesday, April 07, 2010 3:04 PM<br>>> To: Jason Aarons (US)<br>>> Cc: Nate VanMaren; Lelio Fulgenzi; Justin Steinberg; cisco-voip voyp list<br>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>> (UPDATE)<br>>><br>>> its the PVDM3<br>>><br>>> On Wed, Apr 7, 2010 at 2:33 PM, Jason Aarons (US)<br>>> <jason.aarons@us.didata.com> wrote:<br>>>> Is it 15T or the hardware that comes with x9xx (PVDM3) that allows up<br>>>> to<br>>>> G3/33.3? I didn't think 15T and VG224/SCCP would speed anything up.<br>>>><br>>>><br>>>><br>>>> From: cisco-voip-bounces@puck.nether.net<br>>>> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Nate VanMaren<br>>>> Sent: Wednesday, April 07, 2010 1:45 PM<br>>>> To: Lelio Fulgenzi; Justin Steinberg<br>>>> Cc: cisco-voip voyp list<br>>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>>> (UPDATE)<br>>>><br>>>><br>>>><br>>>> Nah, go to 15T so you can do faster faxes J<br>>>><br>>>><br>>>><br>>>> From: cisco-voip-bounces@puck.nether.net<br>>>> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Lelio Fulgenzi<br>>>> Sent: Wednesday, April 07, 2010 11:43 AM<br>>>> To: Justin Steinberg<br>>>> Cc: cisco-voip voyp list<br>>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>>> (UPDATE)<br>>>><br>>>><br>>>><br>>>> 12.4(22)T is affected<br>>>><br>>>><br>>>> http://tools.cisco.com/Support/BugToolKit/search/knownAffectedVersions.do?method=fetchKnownAffectedVersions&bugId=CSCso87127<br>>>><br>>>> I think I'm going to take baby steps here and upgrade to 12.4(15)T8 as<br>>>> suggested in the notes.<br>>>><br>>>> ---<br>>>> Lelio Fulgenzi, B.A.<br>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>> Cooking with unix is easy. You just sed it and forget it.<br>>>> - LFJ (with apologies to Mr. Popeil)<br>>>><br>>>><br>>>> ----- Original Message -----<br>>>> From: "Justin Steinberg" <jsteinberg@gmail.com><br>>>> To: "Peter Slow" <peter.slow@gmail.com><br>>>> Cc: "Lelio Fulgenzi" <lelio@uoguelph.ca>, "cisco-voip voyp list"<br>>>> <cisco-voip@puck.nether.net><br>>>> Sent: Wednesday, April 7, 2010 1:31:15 PM GMT -05:00 US/Canada Eastern<br>>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>>> (UPDATE)<br>>>><br>>>> I think you are most definitely experiencing that bug. upgrade your IOS<br>>>> to<br>>>> a fixed version, 12.4(22)T has some nice SCCP features.<br>>>><br>>>> On Wed, Apr 7, 2010 at 1:09 PM, Peter Slow <peter.slow@gmail.com> wrote:<br>>>><br>>>> honestly, if you listen closely, you might be able to hear it with a<br>>>> human ear. try a testcall to your cellphone from the ip phone, press a<br>>>> button, try again from the vg224 phone, press a button. I think it<br>>>> sounds like a continuous tone with a "blip" in the middle. it may just<br>>>> be clearly audible as two separate tones.<br>>>><br>>>> actually, your working/non working scenarios make sense with that bug,<br>>>> since in the working scenario from an IP phone, there are never any<br>>>> DTMF digits in the RTP stream in the first place. (so its impossible<br>>>> to hit the bug.)<br>>>><br>>>> I would do that test and then upgrade the 224 to 12.4(15)T8.<br>>>><br>>>> On Wed, Apr 7, 2010 at 12:56 PM, Lelio Fulgenzi <lelio@uoguelph.ca><br>>>> wrote:<br>>>>> i knew it. i'll have to get my digital structures book out and build a<br>>>>> flip/flop switch to take care of that.<br>>>>><br>>>>> call flow. yes. here it is. get ready. don't blink.<br>>>>><br>>>>> farmer's fingers -> analog set -> VG224 (SCCP) port -> campus cloud -><br>>>>> 3945<br>>>>> PRI (MGCP) -> PSTN -> Bank's IVR<br>>>>><br>>>>> interesting part about the IVR reading back the numbers. i'll have to<br>>>>> check<br>>>>> that out.<br>>>>><br>>>>><br>>>>> ---<br>>>>> Lelio Fulgenzi, B.A.<br>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>>> Cooking with unix is easy. You just sed it and forget it.<br>>>>> - LFJ (with apologies to Mr. Popeil)<br>>>>><br>>>>><br>>>>> ----- Original Message -----<br>>>>> From: "Peter Slow" <peter.slow@gmail.com><br>>>>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>>>>> Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>>>>> Sent: Wednesday, April 7, 2010 12:49:34 PM GMT -05:00 US/Canada Eastern<br>>>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>>>> (UPDATE)<br>>>>><br>>>>> obviously the F's are a problem. we can set them all to zeros with a<br>>>>> 9-volt battery and some copper wire. pop the cover off that bad boy<br>>>>> and we'll get started.<br>>>>><br>>>>> Are you going to tell us about the call flow? =) how does the call<br>>>>> egress your network to get to the IVR?<br>>>>><br>>>>> -Peter<br>>>>><br>>>>> On Wed, Apr 7, 2010 at 12:44 PM, Lelio Fulgenzi <lelio@uoguelph.ca><br>>>>> wrote:<br>>>>>> pretty show diag output follows. i wonder if it's all those F's in<br>>>>>> there<br>>>>>> that are causing the problem. looks like way too many for me.<br>>>>>><br>>>>>> ________________________________<br>>>>>> kc_vg224_no1>show diag<br>>>>>> VG224 Backplane EEPROM:<br>>>>>> PCB Serial Number : FOC1115449X<br>>>>>> Processor type : 7B<br>>>>>> Top Assy. Part Number : 800-24228-05<br>>>>>> Board Revision : B0<br>>>>>> Fab Part Number : 28-5952-03<br>>>>>> Deviation Number : 8-2097<br>>>>>> Manufacturing Test Data : FF FF FF FF FF FF FF FF<br>>>>>> RMA Number : 255-255-255-255<br>>>>>> RMA Test History : FF<br>>>>>> RMA History : FF<br>>>>>> Chassis Serial Number : FHK1118F0Z8<br>>>>>> Chassis MAC Address : 001a.e221.be33<br>>>>>> MAC Address block size : 5<br>>>>>> Field Diagnostics Data : FF FF FF FF FF FF FF FF<br>>>>>> Hardware Revision : 4.1<br>>>>>> Number of Slots : 1<br>>>>>> Product (FRU) Number : VG224<br>>>>>> Version Identifier : V02<br>>>>>> EEPROM format version 4<br>>>>>> EEPROM contents (hex):<br>>>>>> 0x00: 04 FF C1 8B 46 4F 43 31 31 31 35 34 34 39 58 09<br>>>>>> 0x10: 7B 40 04 5B C0 46 03 20 00 5E A4 05 42 42 30 85<br>>>>>> 0x20: 1C 17 40 03 80 00 08 08 31 C4 08 FF FF FF FF FF<br>>>>>> 0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 46 48<br>>>>>> 0x40: 4B 31 31 31 38 46 30 5A 38 C3 06 00 1A E2 21 BE<br>>>>>> 0x50: 33 43 00 05 C5 08 FF FF FF FF FF FF FF FF 41 04<br>>>>>> 0x60: 01 01 01 CB 85 56 47 32 32 34 89 56 30 32 00 FF<br>>>>>> 0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF<br>>>>>> Slot 0:<br>>>>>> VG224 Motherboard 24FXS-2FE (3 onboard DSPs) Port adapter, 26<br>>>>>> ports<br>>>>>> Port adapter is analyzed<br>>>>>> Port adapter insertion time unknown<br>>>>>> EEPROM contents at hardware discovery:<br>>>>>> PCB Serial Number : FOC1115449X<br>>>>>> Processor type : 7B<br>>>>>> Top Assy. Part Number : 800-24228-05<br>>>>>> Board Revision : B0<br>>>>>> Fab Part Number : 28-5952-03<br>>>>>> Deviation Number : 8-2097<br>>>>>> Manufacturing Test Data : FF FF FF FF FF FF FF FF<br>>>>>> RMA Number : 255-255-255-255<br>>>>>> RMA Test History : FF<br>>>>>> RMA History : FF<br>>>>>> Chassis Serial Number : FHK1118F0Z8<br>>>>>> Chassis MAC Address : 001a.e221.be33<br>>>>>> MAC Address block size : 5<br>>>>>> Field Diagnostics Data : FF FF FF FF FF FF FF FF<br>>>>>> Hardware Revision : 4.1<br>>>>>> Number of Slots : 1<br>>>>>> Product (FRU) Number : VG224<br>>>>>> Version Identifier : V02<br>>>>>> EEPROM format version 4<br>>>>>> EEPROM contents (hex):<br>>>>>> 0x00: 04 FF C1 8B 46 4F 43 31 31 31 35 34 34 39 58 09<br>>>>>> 0x10: 7B 40 04 5B C0 46 03 20 00 5E A4 05 42 42 30 85<br>>>>>> 0x20: 1C 17 40 03 80 00 08 08 31 C4 08 FF FF FF FF FF<br>>>>>> 0x30: FF FF FF 81 FF FF FF FF 03 FF 04 FF C2 8B 46 48<br>>>>>> 0x40: 4B 31 31 31 38 46 30 5A 38 C3 06 00 1A E2 21 BE<br>>>>>> 0x50: 33 43 00 05 C5 08 FF FF FF FF FF FF FF FF 41 04<br>>>>>> 0x60: 01 01 01 CB 85 56 47 32 32 34 89 56 30 32 00 FF<br>>>>>> 0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF<br>>>>>> ________________________________<br>>>>>> ---<br>>>>>> Lelio Fulgenzi, B.A.<br>>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>>>> Cooking with unix is easy. You just sed it and forget it.<br>>>>>> - LFJ (with apologies to Mr. Popeil)<br>>>>>><br>>>>>><br>>>>>> ----- Original Message -----<br>>>>>> From: "Peter Slow" <peter.slow@gmail.com><br>>>>>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>>>>>> Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>>>>>> Sent: Wednesday, April 7, 2010 12:38:44 PM GMT -05:00 US/Canada Eastern<br>>>>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>>>>> (UPDATE)<br>>>>>><br>>>>>> no you did not, i am clearly wrong about the DSPs in use in the VG224.<br>>>>>> could i see a show diag real quick, just for my own knowledge?<br>>>>>> if the symptoms described earlier match the ones you're seeing, your<br>>>>>> version is certainly susceptible to that bug.<br>>>>>><br>>>>>> a quick way to tell if thats you issue, at least at that gateway, is<br>>>>>> to grab a packet capture of a g.711 testcall and rebuild it using<br>>>>>> wireshark. if you hear any dtmf tones in the RTP stream, you're<br>>>>>> hitting that bug.<br>>>>>><br>>>>>> -Peter<br>>>>>><br>>>>>> On Wed, Apr 7, 2010 at 12:28 PM, Lelio Fulgenzi <lelio@uoguelph.ca><br>>>>>> wrote:<br>>>>>>> Thanks Peter, here's what I get from one of my VG224s. Did I<br>>>>>>> incorrectly<br>>>>>>> assume I'm using C5510s because they're listed here? The chip type and<br>>>>>>> DSP<br>>>>>>> version match.<br>>>>>>><br>>>>>>> ________________________________<br>>>>>>> kc_vg224_no1#show voice dsp voice<br>>>>>>><br>>>>>>><br>>>>>>> ----------------------------FLEX VOICE CARD 0<br>>>>>>> ------------------------------<br>>>>>>> *DSP VOICE CHANNELS*<br>>>>>>><br>>>>>>> CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending<br>>>>>>> LEGEND : (bad)bad (shut)shutdown (dpend)download pending<br>>>>>>><br>>>>>>> DSP DSP DSPWARE CURR BOOT PAK<br>>>>>>> TX/RX<br>>>>>>> TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT<br>>>>>>> PACK<br>>>>>>> COUNT<br>>>>>>> ===== === == ========= ======= ===== ======= === == ========= == ====<br>>>>>>> ============<br>>>>>>> C5510 001 01 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 02 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 03 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 04 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 05 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 06 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 07 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 08 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 09 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 10 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 11 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 12 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 13 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 14 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 15 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 001 16 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 01 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 02 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 03 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 04 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 05 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 06 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 07 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 08 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 09 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 10 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 11 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 12 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 13 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 14 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 15 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 002 16 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 01 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 02 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 03 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 04 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 05 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 06 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 07 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 08 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 09 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 10 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 11 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 12 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 13 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 14 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 15 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>> C5510 003 16 None 9.4.5 idle idle 0 0<br>>>>>>> 0 0/0<br>>>>>>><br>>>>>>> ________________________________<br>>>>>>> ---<br>>>>>>> Lelio Fulgenzi, B.A.<br>>>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>>>>> Cooking with unix is easy. You just sed it and forget it.<br>>>>>>> - LFJ (with apologies to Mr. Popeil)<br>>>>>>><br>>>>>>><br>>>>>>> ----- Original Message -----<br>>>>>>> From: "Peter Slow" <peter.slow@gmail.com><br>>>>>>> To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>>>>>>> Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>>>>>>> Sent: Wednesday, April 7, 2010 12:22:08 PM GMT -05:00 US/Canada<br>>>>>>> Eastern<br>>>>>>> Subject: Re: [cisco-voip] DTMF issues with VG224 but not other phones<br>>>>>>> (UPDATE)<br>>>>>>><br>>>>>>> Lelio,<br>>>>>>> that bug is specific to the 5510 DSPs according to the information<br>>>>>>> in it, your VG224 is equipped with the original PVDMs, which are<br>>>>>>> c549s, unless there's an HDV2 in it, which im not sure is possible. a<br>>>>>>> show diag will tell you. Also, theres a very specific symptom with<br>>>>>>> that bug; at the far end the digits are detected twice. if you are<br>>>>>>> entering your account number, and press 123, the IVR will tell you it<br>>>>>>> detected 112233. Is that symptom or somethign similar being reported??<br>>>>>>> Is there any sip involved in your environment? tell us more about<br>>>>>>> the call flow and what devices that call is traversing. from what<br>>>>>>> you've said, it sounds liek the end users are plugged into the 224.<br>>>>>>> I'd like to understand how the call is leaving your voice network.<br>>>>>>> (SIP Trunk, MGCP gateway, etc)<br>>>>>>><br>>>>>>> -Peter<br>>>>>>><br>>>>>>><br>>>>>>> On Tue, Apr 6, 2010 at 7:33 PM, Lelio Fulgenzi <lelio@uoguelph.ca><br>>>>>>> wrote:<br>>>>>>>> looks like i might be running into this bug?<br>>>>>>>><br>>>>>>>><br>>>>>>>><br>>>>>>>><br>>>>>>>><br>>>>>>>><br>>>>>>>> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCso87127<br>>>>>>>><br>>>>>>>> ---<br>>>>>>>> Lelio Fulgenzi, B.A.<br>>>>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>>>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>>>>>><br>>>>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>>>>>> Cooking with unix is easy. You just sed it and forget it.<br>>>>>>>> - LFJ (with apologies to Mr. Popeil)<br>>>>>>>><br>>>>>>>><br>>>>>>>> ----- Original Message -----<br>>>>>>>> From: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>>>>>>>> To: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>>>>>>>> Sent: Tuesday, April 6, 2010 4:47:53 PM GMT -05:00 US/Canada Eastern<br>>>>>>>> Subject: DTMF issues with VG224 but not other phones (UPDATE)<br>>>>>>>><br>>>>>>>> UPDATE: I've included the version and config of the vg224.<br>>>>>>>><br>>>>>>>> We have a user who is having problems using a calling card. They are<br>>>>>>>> able<br>>>>>>>> to<br>>>>>>>> traverse the tree successfully up until a point, so they enter 1 for<br>>>>>>>> English, etc. but they have an issue where they enter their calling<br>>>>>>>> card<br>>>>>>>> number.<br>>>>>>>><br>>>>>>>> The problem is reproducible (as far as I know) across multiple VG224<br>>>>>>>> ports<br>>>>>>>> and multiple VG224s. The problem is eliminated when using an IP<br>>>>>>>> phone.<br>>>>>>>><br>>>>>>>> I gather that it does not have anything to do with the PSTN gateways<br>>>>>>>> per<br>>>>>>>> se<br>>>>>>>> (since it works with IP phones) but more an issue with VG224 config.<br>>>>>>>><br>>>>>>>> I'm getting more information from the client, but just wondering if<br>>>>>>>> anyone<br>>>>>>>> has any suggestions.<br>>>>>>>><br>>>>>>>> I've done some searching on netpro forums and found the following<br>>>>>>>> debug<br>>>>>>>> statements to be useful:<br>>>>>>>><br>>>>>>>> debug vpm signal (very simple output)<br>>>>>>>> debug voip vtsp dsp (a bit more detailed - provides the in/out)<br>>>>>>>> debug voip ccapi inout (even more detailed)<br>>>>>>>><br>>>>>>>> Any suggestions would be great.<br>>>>>>>><br>>>>>>>> Lelio<br>>>>>>>><br>>>>>>>><br>>>>>>>><br>>>>>>>> ---<br>>>>>>>> Lelio Fulgenzi, B.A.<br>>>>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>>>>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>>>>>>>><br>>>>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>>>>>>>> Cooking with unix is easy. You just sed it and forget it.<br>>>>>>>> - LFJ (with apologies to Mr. Popeil)<br>>>>>>>><br>>>>>>>><br>>>>>>>> _______________________________________________<br>>>>>>>> cisco-voip mailing list<br>>>>>>>> cisco-voip@puck.nether.net<br>>>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>>>>>>>><br>>>>>>>><br>>>>>>><br>>>>>><br>>>>><br>>>><br>>>> _______________________________________________<br>>>> cisco-voip mailing list<br>>>> cisco-voip@puck.nether.net<br>>>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>>>><br>>>><br>>>><br>>>> NOTICE: This email message is for the sole use of the intended<br>>>> recipient(s)<br>>>> and may contain confidential and privileged information. Any unauthorized<br>>>> review, use, disclosure or distribution is prohibited. If you are not the<br>>>> intended recipient, please contact the sender by reply email and destroy<br>>>> all<br>>>> copies of the original message.<br>>>><br>>>><br>>>><br>>>> ________________________________<br>>>><br>>>> Disclaimer: This e-mail communication and any attachments may contain<br>>>> confidential and privileged information and is for use by the designated<br>>>> addressee(s) named above only. If you are not the intended addressee, you<br>>>> are hereby notified that you have received this communication in error<br>>>> and<br>>>> that any use or reproduction of this email or its contents is strictly<br>>>> prohibited and may be unlawful. If you have received this communication<br>>>> in<br>>>> error, please notify us immediately by replying to this message and<br>>>> deleting<br>>>> it from your computer. Thank you.<br>>>><br>>>> _______________________________________________<br>>>> cisco-voip mailing list<br>>>> cisco-voip@puck.nether.net<br>>>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>>>><br>>>><br>>><br>>><br>>> NOTICE: This email message is for the sole use of the intended<br>>> recipient(s) and may contain confidential and privileged information. Any<br>>> unauthorized review, use, disclosure or distribution is prohibited. If you<br>>> are not the intended recipient, please contact the sender by reply email and<br>>> destroy all copies of the original message.<br>>><br>>><br>>><br>>> _______________________________________________<br>>> cisco-voip mailing list<br>>> cisco-voip@puck.nether.net<br>>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>>><br>><br>> -----------------------------------------<br>> Disclaimer:<br>><br>> This e-mail communication and any attachments may contain<br>> confidential and privileged information and is for use by the<br>> designated addressee(s) named above only. If you are not the<br>> intended addressee, you are hereby notified that you have received<br>> this communication in error and that any use or reproduction of<br>> this email or its contents is strictly prohibited and may be<br>> unlawful. If you have received this communication in error, please<br>> notify us immediately by replying to this message and deleting it<br>> from your computer. Thank you.<br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>><br></div></body></html>