<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>you can do anything with Expect. ;)<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Jim McBurnett" <jim@tgasolutions.com><br>To: "Ryan Ratliff" <rratliff@cisco.com>, "Dennis Heim" <Dennis.Heim@cdw.com><br>Cc: cisco-voip@puck.nether.net<br>Sent: Thursday, April 8, 2010 11:58:41 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Graceful Shutdown CUCM7.x<br><br>
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.apple-style-span
{mso-style-name:apple-style-span;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="Section1">
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">While I have not done this, I have heard of people using UPS’s
management apps to launch scripts to login to CUCM and issue a shutdown.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Why? </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">1. Unsupported UPS </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">2. large UPS and only 1 cable</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">3. The geek factor?</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">TAC supported? Likely not, do they do it? Yes—</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">But does it do anything you can’t do from an SSH session? No..
so support might be there…</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Does it work—yes…</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">From what was explained to me, it was securecrt or ZOC script or
a linux app that captured the process and commands issued with the responses.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Anyway—that is what I have heard…</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Later,</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Jim</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Thursday, April 08, 2010 11:31 AM<br>
<b>To:</b> Dennis Heim<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Graceful Shutdown CUCM7.x</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Correct, what we support is documented in the article Jack
referenced.</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Additionally there were several bugs in early 7.0 related to
this so make sure you are on 7.1(2) or later.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">TAC will not install some 3rd party agent via root access so
please don't ask.</p>
<div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal"><span style="font-size: 13.5pt; font-family: "Helvetica","sans-serif"; color: black;">-Ryan</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<div>
<p class="MsoNormal">On Apr 8, 2010, at 10:54 AM, Dennis Heim wrote:</p>
</div>
<p class="MsoNormal"><br>
<br>
<span class="apple-style-span"><span style="font-size: 13.5pt; font-family: "Helvetica","sans-serif";"></span></span></p>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">What Cisco supports will already be in the OS build. The article
mentions a few APC UPS models to use. Outside of that, it probably is not
supported.</span><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Dennis Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">317.569.4201 Fax<br>
</span><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">317.694.6070 Cell</span><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com" target="_blank">dennis.heim@cdw.com</a><br>
<a href="http://www.berbee.com/" title="http://www.berbee.com/" target="_blank">www.berbee.com</a></span><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<div>
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span class="apple-converted-space"><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> </span></span><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"><a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><span class="apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="apple-converted-space"> </span><b>On Behalf Of<span class="apple-converted-space"> </span></b>Jack Martin<br>
<b>Sent:</b><span class="apple-converted-space"> </span>Thursday, April 08,
2010 10:02 AM<br>
<b>To:</b><span class="apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b><span class="apple-converted-space"> </span>[cisco-voip]
Graceful Shutdown CUCM7.x</span><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"> </span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">Does
Cisco or a third-party have a solution to perform a graceful shutdown of a CUCM
7.x appliance? We have a customer that experiences periodic power
failures. They are running PowerChute, which has an agent for
Linux. Is this software supported on the appliance? I know us
plebes don't have root access, but could I open a TAC case to have the
PowerChute agent installed, assuming that it is supported?</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"> </span></p>
</div>
<div>
<p class="MsoNormal"><b><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">Jack
Martin<br>
CCVP, CCNA-Wireless</span></b><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">Network
Engineer</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">Tushaus
Computer Services</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">10400
Innovation Drive, Ste 100</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">Milwaukee,
WI 53226</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">414.908.2222
Helpdesk</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">414.908.2267
Work</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";">414.908.4467
Fax</span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"><a href="http://www.Tushaus.com" target="_blank"><span style="font-family: "Times New Roman","serif";">http://www.Tushaus.com</span></a></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"><a href="http://www.Linkedin.com/in/Jackster" target="_blank"><span style="font-family: "Times New Roman","serif";">http://www.Linkedin.com/in/Jackster</span></a></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif";"> </span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size: 13.5pt; font-family: "Helvetica","sans-serif";">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></p>
</div>
</div>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
<br>_______________________________________________
cisco-voip mailing list
cisco-voip@puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
</div></body></html>