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<title>version: 6.1.4.2190-3 known bug question</title>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Afternoon Wes,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>Thanks for clarifying what that error message meant.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'>I have looked into this more deeply now and have seen this error
code:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:red'>Reason Code [Optional].:13<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:red'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>I believe this refers to a loss of connectivity between the phone
and subscriber, so we will look into a possible connectivity issue now.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Thanks for your help.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>Regards</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'> <o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'>James Dust <br>
Team Leader <br>
ICT Network Infrastructure & Communications Department <br>
Charles Stanley & Co Ltd <br>
Tel: 020 7149 6314 <br>
Mob: 07989 491136 <br>
mailto: <a href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a>
<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:blue'><o:p> </o:p></span></p>
<div>
<BR><FONT SIZE="2"><FONT SIZE="1"><FONT COLOR="#99cc00"><STRONG>Consider the environment - Think before you print</STRONG></FONT><BR></FONT><BR></FONT><FONT SIZE="1">The contents of this email are confidential to the intended recipient and may not be disclosed. Although it is believed that this email and any attachments are virus free, it is the responsibility of the recipient to confirm this. <BR><BR>You are advised that urgent, time-sensitive communications should not be sent by email. We hereby give you notice that a delivery receipt does not constitute acknowledgement or receipt by the intended recipient(s).<BR><BR>Details of Charles Stanley group companies and their regulators (where applicable), can be found at this URL </FONT></FONT><SPAN STYLE="FONT-SIZE: 10pt; FONT-FAMILY: 'Arial','sans-serif'"><A HREF="http://www.charles-stanley.co.uk/contact-us/disclosure/" TITLE="http://www.charles-stanley.co.uk/contact-us/disclosure/"><FONT SIZE="1">http://www.charles-stanley.co.uk/contact-us/disclosure/</FONT></A></SPAN><BR><BR><FONT FACE="Arial">
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Wes
Sisk [mailto:wsisk@cisco.com] <br>
<b>Sent:</b> 12 April 2010 15:30<br>
<b>To:</b> James Dust<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] version: 6.1.4.2190-3 known bug question<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>What is the cause code reported by the phones when they
reregister? <br>
<br>
The message below is auditing a failed login attempt. It is unlikely
related to phones unregistering.<br>
<br>
/Wes<br>
<br>
On Monday, April 12, 2010 4:49:59 AM, James Dust <a href="mailto:james.dust@charles-stanley.co.uk"><james.dust@charles-stanley.co.uk></a>
wrote:<br>
<br>
<o:p></o:p></p>
<p><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>We have
been experiencing an issue</span><span style='font-family:"Arial","sans-serif"'>
</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>where
our</span><span style='font-family:"Arial","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>IP phones in our
remote sites reregister</span><span style='font-family:"Arial","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>at the same time
every morning, since we</span><span style='font-family:"Arial","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>have upgraded our
cluster the version</span><span style='font-family:"Arial","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>6.1.4.2190-3.</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>We are also
getting this message from RTMT at the same time:</span><span style='font-family:
"Arial","sans-serif"'> </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>At
Mon Apr 12 09:42:56 BST 2010 on node</span><span style='font-family:"Arial","sans-serif"'>
</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>publisher,
the following SyslogSeverityMatchFound events generated: SeverityMatch - Alert
system-auth(pam_unix)[1539]: check pass; user unknown </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Is this</span><span style='font-family:"Arial","sans-serif"'> </span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>reregistering issue</span><span style='font-family:"Arial","sans-serif"'> </span><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>a known bug on this version?</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Regards</span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>James Dust<br>
Team Leader<br>
ICT Network Infrastructure & Communications Department<br>
Charles Stanley & Co Ltd<br>
Tel: 020 7149 6314<br>
Mob: 07989 491136<br>
mailto:</span><span style='font-family:"Arial","sans-serif"'> <a href="mailto:james.dust@charles-stanley.co.uk"><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>james.dust@charles-stanley.co.uk</span></a></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> </span><span style='font-family:"Arial","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Arial","sans-serif"'><br>
</span><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:#99CC00'>Consider the environment - Think before you print</span></strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>The
contents of this email are confidential to the intended recipient and may not
be disclosed. Although it is believed that this email and
any attachments are virus free, it is the responsibility of the recipient
to confirm this. <br>
<br>
You are advised that urgent, time-sensitive communications should not be sent
by email. We hereby give you notice that a delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s).<br>
<br>
Details of Charles Stanley group companies and their regulators (where
applicable), can be found at this URL </span><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'><a href="http://www.charles-stanley.co.uk/contact-us/disclosure/" title="http://www.charles-stanley.co.uk/contact-us/disclosure/"><span style='font-size:7.5pt'>http://www.charles-stanley.co.uk/contact-us/disclosure/</span></a></span><o:p></o:p></p>
<pre><o:p> </o:p></pre><pre style='text-align:center'>
<hr align=center size=4 width="90%">
</pre><pre><o:p> </o:p></pre><pre>_______________________________________________<o:p></o:p></pre><pre>cisco-voip mailing list<o:p></o:p></pre><pre><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre><pre><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></pre><pre> <o:p></o:p></pre>
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