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<p class=MsoNormal><span style='color:#1F497D'>Fixed. My old WLC 4404 code was
the problem. I remember this issue with Symbol Handhelds 2 years ago.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>In the 7925G Deployment Guide
page 55 it said the eap timeout is set to low and fixed in later versions WLC.<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>(Cisco Controller) &gt;config
advanced eap request-timeout 30<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>(Cisco Controller) &gt;show
advanced eap<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>EAP-Identity-Request Timeout
(seconds)........... 20<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>EAP-Identity-Request Max
Retries................. 20<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>EAP Key-Index for Dynamic
WEP.................... 0<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>EAP Max-Login Ignore Identity
Response........... enable<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>EAP-Request Timeout
(seconds).................... 30<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>EAP-Request Max Retries..........................
4<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'>(Cisco Controller) &gt;<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Tuesday, April 13, 2010 5:50 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] 7925G and EAP-FAST connection failed<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoPlainText>Everything works great with a Lenovo T61 laptop running EAP-FAST
using the IBM Access Connections client.<o:p></o:p></p>

<p class=MsoPlainText><o:p>&nbsp;</o:p></p>

<p class=MsoPlainText>However a new out of box 7925G SCCP 1.3(3) phone shows
&quot;! connection failed&quot; onscreen.<o:p></o:p></p>

<p class=MsoPlainText><o:p>&nbsp;</o:p></p>

<p class=MsoPlainText>Here is what the RADIUS log on Cisco Secure ACS 5.1
shows. TAC verified ACS is setup properly. Next step is call into 7925G team.<o:p></o:p></p>

<p class=MsoPlainText><o:p>&nbsp;</o:p></p>

<p class=MsoPlainText>11001&nbsp; Received RADIUS Access-Request<o:p></o:p></p>

<p class=MsoPlainText>11017&nbsp; RADIUS created a new session<o:p></o:p></p>

<p class=MsoPlainText>Evaluating Service Selection Policy<o:p></o:p></p>

<p class=MsoPlainText>15004&nbsp; Matched rule<o:p></o:p></p>

<p class=MsoPlainText>15012&nbsp; Selected Access Service - 7925s<o:p></o:p></p>

<p class=MsoPlainText>11507&nbsp; Extracted EAP-Response/Identity<o:p></o:p></p>

<p class=MsoPlainText>12100&nbsp; Prepared EAP-Request proposing EAP-FAST with
challenge<o:p></o:p></p>

<p class=MsoPlainText>11006&nbsp; Returned RADIUS Access-Challenge<o:p></o:p></p>

<p class=MsoPlainText>11001&nbsp; Received RADIUS Access-Request<o:p></o:p></p>

<p class=MsoPlainText>11018&nbsp; RADIUS is re-using an existing session<o:p></o:p></p>

<p class=MsoPlainText>12102&nbsp; Extracted EAP-Response containing EAP-FAST challenge-response
and accepting EAP-FAST as negotiated 12800&nbsp; Extracted first TLS record;
TLS handshake started.<o:p></o:p></p>

<p class=MsoPlainText>12805&nbsp; Extracted TLS ClientHello message.<o:p></o:p></p>

<p class=MsoPlainText>12806&nbsp; Prepared TLS ServerHello message.<o:p></o:p></p>

<p class=MsoPlainText>12808&nbsp; Prepared TLS ServerKeyExchange message.<o:p></o:p></p>

<p class=MsoPlainText>12810&nbsp; Prepared TLS ServerDone message.<o:p></o:p></p>

<p class=MsoPlainText>12105&nbsp; Prepared EAP-Request with another EAP-FAST
challenge<o:p></o:p></p>

<p class=MsoPlainText>11006&nbsp; Returned RADIUS Access-Challenge<o:p></o:p></p>

<p class=MsoPlainText>5411&nbsp; EAP session timed out<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
style='font-size:14.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>904-338-3245 Mobile</span><span style='font-size:12.0pt;color:gray'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data<o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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style='font-size:12.0pt;font-family:"Times New Roman","serif"'>

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