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Correct. CDR are only written when call ends. There is no standard
interface to get a real time report of active calls including
calling/called party. Ambitious people can parse it out of traces but
that clearly has its own issues.<br>
<br>
/Wes<br>
<br>
On Wednesday, April 14, 2010 9:55:13 AM, Lelio Fulgenzi
<a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a> wrote:<br>
<blockquote
cite="mid:535469280.3179941271253313854.JavaMail.root@simcoe.cs.uoguelph.ca"
type="cite">
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<div
style="font-family: Verdana; font-size: 10pt; color: rgb(0, 0, 0);">Unless
things have changed, CDRs only show "completed" calls. That's why you
can't use CDR as a live 911 tool, only after the 911 call is completed.<br>
<br>
You'll likely need a tool that controls the phones via CTI? For
example, there are plenty of tools out there that monitor the phone and
alert you to when a 911 call is placed. I wouldn't doubt there are some
out there that are doing exactly what you want. Would probably be a
pretty CPU intensive programm if you have plenty of phones.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<br>
----- Original Message -----<br>
From: "Dennis Heim" <a class="moz-txt-link-rfc2396E" href="mailto:Dennis.Heim@cdw.com"><Dennis.Heim@cdw.com></a><br>
To: "Marcelo Zilio" <a class="moz-txt-link-rfc2396E" href="mailto:ziliomarcelo@gmail.com"><ziliomarcelo@gmail.com></a>, "Aman Chugh"
<a class="moz-txt-link-rfc2396E" href="mailto:aman.chugh@gmail.com"><aman.chugh@gmail.com></a><br>
Cc: <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Sent: Wednesday, April 14, 2010 9:48:24 AM GMT -05:00 US/Canada Eastern<br>
Subject: Re: [cisco-voip] See active calls on CUCM<br>
<br>
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<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">You
need a CDR package.. depending on what you want, you may need a 3<sup>rd</sup>
party package.</span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Dennis
Heim<br>
Network Voice Engineer<br>
CDW Advanced Technology Services<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">317.569.4201
Fax<br>
</span><span
style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">317.694.6070
Cell</span></p>
<p class="MsoNormal" style=""><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><a
moz-do-not-send="true" href="mailto:dennis.heim@cdw.com"
title="mailto:dennis.heim@berbee.com" target="_blank">dennis.heim@cdw.com</a><br>
<a moz-do-not-send="true" href="http://www.berbee.com/"
title="http://www.berbee.com/" target="_blank">www.berbee.com</a></span><span
style="color: rgb(31, 73, 125);"></span></p>
<p class="MsoNormal"><span
style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family: "Tahoma","sans-serif";">
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Marcelo
Zilio<br>
<b>Sent:</b> Wednesday, April 14, 2010 9:36 AM<br>
<b>To:</b> Aman Chugh<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] See active calls on CUCM</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Hi Aman,</p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Yes, I see that</p>
</div>
<div>
<p class="MsoNormal">But it is just as you said: a counter to see how
many calls are active. It doesn't show who is calling who.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"> </p>
<div>
<p class="MsoNormal">On Wed, Apr 14, 2010 at 10:07 AM, Aman Chugh <<a
moz-do-not-send="true" href="mailto:aman.chugh@gmail.com"
target="_blank">aman.chugh@gmail.com</a>> wrote:</p>
<div>
<p class="MsoNormal">Have you looked at Perform counters in RTMT ,
There is an counter to tell you active calls on the system.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Regards,</p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;">Aman</p>
</div>
<div>
<div>
<div>
<p class="MsoNormal">On Wed, Apr 14, 2010 at 5:09 PM, Marcelo Zilio
<<a moz-do-not-send="true" href="mailto:ziliomarcelo@gmail.com"
target="_blank">ziliomarcelo@gmail.com</a>> wrote:</p>
<p class="MsoNormal">Ip phone to Ip phone direct. </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">You are correct, off net call I can see on the
voice gw.</p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"> </p>
<div>
<p class="MsoNormal">On Tue, Apr 13, 2010 at 6:04 PM, Scott Voll <<a
moz-do-not-send="true" href="mailto:svoll.voip@gmail.com"
target="_blank">svoll.voip@gmail.com</a>> wrote:</p>
<p class="MsoNormal">are you troubleshooting Ip to IP phone or off
net calls. </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">off net you could get some info from the VGW.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"><span style="color: rgb(136, 136, 136);">Scott</span>
</p>
<div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"> </p>
<div>
<p class="MsoNormal">On Tue, Apr 13, 2010 at 1:34 PM, Marcelo Zilio
<<a moz-do-not-send="true" href="mailto:ziliomarcelo@gmail.com"
target="_blank">ziliomarcelo@gmail.com</a>> wrote:</p>
<div>
<p class="MsoNormal"> </p>
</div>
<p class="MsoNormal">OK, CDR is fine but online information could
simplify and <span
style="font-size: 10pt; font-family: "Arial","sans-serif";">speed up
troubleshooting sometimes...</span> </p>
<div>
<div>
<div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal">On Tue, Apr 13, 2010 at 4:48 PM, Scott Voll <<a
moz-do-not-send="true" href="mailto:svoll.voip@gmail.com"
target="_blank">svoll.voip@gmail.com</a>> wrote:</p>
<p class="MsoNormal">CDR's are all you get. </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span
style="color: rgb(136, 136, 136);">Scott</span></p>
<div>
<div>
<div>
<p class="MsoNormal">On Tue, Apr 13, 2010 at 11:53 AM, Marcelo Zilio
<<a moz-do-not-send="true" href="mailto:ziliomarcelo@gmail.com"
target="_blank">ziliomarcelo@gmail.com</a>> wrote:</p>
</div>
</div>
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<div>
<div>
<p class="MsoNormal">Is there any way to see the active calls on
CUCM? </p>
<div>
<p class="MsoNormal">I need to see who is calling who.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">thanks</p>
</div>
<p class="MsoNormal"> </p>
</div>
</div>
<div>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
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