<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>Unless things have changed, CDRs only show "completed" calls. That's why you can't use CDR as a live 911 tool, only after the 911 call is completed.<br><br>You'll likely need a tool that controls the phones via CTI? For example, there are plenty of tools out there that monitor the phone and alert you to when a 911 call is placed. I wouldn't doubt there are some out there that are doing exactly what you want. Would probably be a pretty CPU intensive programm if you have plenty of phones.<br><br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Dennis Heim" <Dennis.Heim@cdw.com><br>To: "Marcelo Zilio" <ziliomarcelo@gmail.com>, "Aman Chugh" <aman.chugh@gmail.com><br>Cc: cisco-voip@puck.nether.net<br>Sent: Wednesday, April 14, 2010 9:48:24 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] See active calls on CUCM<br><br><style><!--
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">You need a CDR package.. depending on what you want, you may need a 3<sup>rd</sup> party package.</span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p><p class="MsoNormal" style=""><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">Dennis Heim<br>Network Voice Engineer<br>CDW Advanced Technology Services<br>11711 N. Meridian Street, Suite 225<br>Carmel, IN 46032<br><br>317.569.4255 Office<br></span><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: black;">317.569.4201 Fax<br></span><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: rgb(31, 73, 125);">317.694.6070 Cell</span></p><p class="MsoNormal" style=""><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"><a href="mailto:dennis.heim@cdw.com" title="mailto:dennis.heim@berbee.com" target="_blank">dennis.heim@cdw.com</a><br><a href="http://www.berbee.com/" title="http://www.berbee.com/" target="_blank">www.berbee.com</a></span><span style="color: rgb(31, 73, 125);"></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);"> </span></p><p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Marcelo Zilio<br><b>Sent:</b> Wednesday, April 14, 2010 9:36 AM<br><b>To:</b> Aman Chugh<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] See active calls on CUCM</span></p><p class="MsoNormal"> </p><p class="MsoNormal">Hi Aman,</p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Yes, I see that</p></div><div><p class="MsoNormal">But it is just as you said: a counter to see how many calls are active. It doesn't show who is calling who.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal" style="margin-bottom: 12pt;"> </p><div><p class="MsoNormal">On Wed, Apr 14, 2010 at 10:07 AM, Aman Chugh <<a href="mailto:aman.chugh@gmail.com" target="_blank">aman.chugh@gmail.com</a>> wrote:</p><div><p class="MsoNormal">Have you looked at Perform counters in RTMT , There is an counter to tell you active calls on the system.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">Regards,</p></div><div><p class="MsoNormal" style="margin-bottom: 12pt;">Aman</p></div><div><div><div><p class="MsoNormal">On Wed, Apr 14, 2010 at 5:09 PM, Marcelo Zilio <<a href="mailto:ziliomarcelo@gmail.com" target="_blank">ziliomarcelo@gmail.com</a>> wrote:</p><p class="MsoNormal">Ip phone to Ip phone direct. </p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">You are correct, off net call I can see on the voice gw.</p></div><div><p class="MsoNormal" style="margin-bottom: 12pt;"> </p><div><p class="MsoNormal">On Tue, Apr 13, 2010 at 6:04 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>> wrote:</p><p class="MsoNormal">are you troubleshooting Ip to IP phone or off net calls. </p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">off net you could get some info from the VGW.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><span style="color: rgb(136, 136, 136);">Scott</span> </p><div><div><p class="MsoNormal" style="margin-bottom: 12pt;"> </p><div><p class="MsoNormal">On Tue, Apr 13, 2010 at 1:34 PM, Marcelo Zilio <<a href="mailto:ziliomarcelo@gmail.com" target="_blank">ziliomarcelo@gmail.com</a>> wrote:</p><div><p class="MsoNormal"> </p></div><p class="MsoNormal">OK, CDR is fine but online information could simplify and <span style="font-size: 10pt; font-family: "Arial","sans-serif";">speed up troubleshooting sometimes...</span> </p><div><div><div><p class="MsoNormal"> </p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p><div><p class="MsoNormal">On Tue, Apr 13, 2010 at 4:48 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>> wrote:</p><p class="MsoNormal">CDR's are all you get. </p><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal" style="margin-bottom: 12pt;"><span style="color: rgb(136, 136, 136);">Scott</span></p><div><div><div><p class="MsoNormal">On Tue, Apr 13, 2010 at 11:53 AM, Marcelo Zilio <<a href="mailto:ziliomarcelo@gmail.com" target="_blank">ziliomarcelo@gmail.com</a>> wrote:</p></div></div><blockquote style="border-style: none none none solid; border-color: -moz-use-text-color -moz-use-text-color -moz-use-text-color rgb(204, 204, 204); border-width: medium medium medium 1pt; padding: 0in 0in 0in 6pt; margin-left: 4.8pt; margin-right: 0in;"><div><div><p class="MsoNormal">Is there any way to see the active calls on CUCM? </p><div><p class="MsoNormal">I need to see who is calling who.</p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal">thanks</p></div><p class="MsoNormal"> </p></div></div><div><p class="MsoNormal" style="margin-bottom: 12pt;">_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p></div></blockquote></div><p class="MsoNormal"> </p></div></div><p class="MsoNormal"> </p></div></div></div></div></div><p class="MsoNormal"> </p></div></div></div></div><p class="MsoNormal"> </p></div><p class="MsoNormal" style="margin-bottom: 12pt;"><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p></div><p class="MsoNormal"> </p></div></div></div><p class="MsoNormal"> </p></div></div><br>_______________________________________________
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