<div dir="ltr">Well Thats what i meant by restarting TCD didn't work ;)... i did this early morning hard reset for both servers and things went back to normal ... thanks anyways ;)<br><br>
<div class="gmail_quote">On Tue, Apr 13, 2010 at 3:09 PM, Robben, John <span dir="ltr"><<a href="mailto:JRobben@naic.org">JRobben@naic.org</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Go to Application, Cisco Unified Callmanager Serviceability<br><br>Go to Tools, Control Center<br><br>Select a server (doesn't matter which one you do first - you have to do<br>
all)<br><br>Select Cisco Telephony Call Dispatcher<br><br>Stop and then Start the Service<br><br>Do the same for second server<br><br><br>________________________________<br><br>From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Ali El<br>Moussaoui<br>Sent: Tuesday, April 13, 2010 2:57 AM<br>To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] Auto Attendent<br>
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<div class="h5"><br><br>Hello,<br><br>I arrived to office this morning and got a call from the operator that<br>the "Line Status" in auto atendent are giving "?" as unknown. I did<br>restart the CTI Manager service and the TCD service but still the same.<br>
i even did a reset for the Pilot with no success. We are using call<br>manager 4.2. Any idea how to troubleshoot this issue?<br><br>Regards,<br>Ali<br></div></div>-----------------------------------------<br>CONFIDENTIALITY NOTICE<br>
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