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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>This is a spoke site. The CCM’s
are next to each other on one switch. Customer had some WAN issues, which we
think we resolved now, as all the phones are registered.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> It is still ccm 4.1.3, and get
the following in the application log:<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'>Error: DeviceUnregistered - Device
unregistered.<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Device name.: S0/SU2/DS1-0@hostname<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Device IP address.: 10.168.33.13<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Device type. [Optional]: 121<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Device description [Optional].:
S0/SU2/DS1-0@hostname<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Reason Code [Optional].: 9<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> App ID: Cisco CallManager<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Cluster ID: StandAloneCluster<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'> Node ID: 172.16.0.2<o:p></o:p></span></p>
<p class=MsoNormal style='text-autospace:none'><span style='font-size:8.5pt;
font-family:"MS Shell Dlg","sans-serif"'>Explanation: A device that has
previously registered with Cisco CallManager has unregistered. This event may
be issued as part of normal unregistration event or due to some other reason
such as loss of keepalives. In cases of SCCP phone normal unregistration with
Reason Code 'CallManagerReset', the severity of this alarm is lowered to
INFORMATIONAL.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.5pt;font-family:"MS Shell Dlg","sans-serif"'>Recommended
Action: No action is required if unregistration of this device was expected</span><span
style='color:#1F497D'><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='color:#1F497D'>Louis Koekemoer</span></b><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Cisco IPT Systems Engineer<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Converged Communications<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Dimension Data (South Africa)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Tel:
+27 (11) 575 6560<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Fax:
+27 (11) 576 6560<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Cell:
+27 (71) 680 8790<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Email: <a
href="mailto:Louis.Koekemoer@za.didata.com">Louis.Koekemoer@za.didata.com</a> <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:red'>Planned Travel – 05/04/2010 –
17/04/2010</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Global Technology Excellence Partner of the Year
2009 | Cisco Global Enterprise Partner of the Year 2007</span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Unified Communications Partner of the Year 2008 | Cisco IP
Communications Partner of the Year 2002 - 2007</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Emerging Markets Theatre Partner of the Year (Middle East
& Africa) 2008 </span><span lang=EN-US style='font-size:8.0pt;font-family:
"Arial","sans-serif";color:#1F497D'>| Cisco Africa, Enterprise Partner of the
Year 2009</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Africa, Solution Innovation Partner of the Year 2009 |
Cisco South Africa Gold Partner of the Year 2005 – 2007 </span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>For more information about Dimension Data, please go to <a
href="http://www.dimensiondata.com/" target="_blank">www.dimensiondata.com</a></span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Webdings;
color:#00B050'>P </span><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:#00B050'>Before printing this email please think
about the environment</span></b><b><span lang=EN-US style='font-size:10.0pt;
color:#00B050'> </span></b><span lang=EN-US style='font-size:10.0pt;
color:#00B050'> </span><span style='color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Go0se [mailto:me@go0se.com] <br>
<b>Sent:</b> Friday, April 16, 2010 10:02 PM<br>
<b>To:</b> Louis Koekemoer (ZA); cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Show ccm-mamnager swops registration<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Is it constantly
swapping? Is the GW next to the CMs? Or across a LAN/WAN? Are there LAN/WAN
connectivity issues? Are the CMs next to each other? What do the logs show on
the CMs?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Go0se<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>My blog: <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><a
href="http://atc.go0se.com/">http://atc.go0se.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>-------------------------------------<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Help Hopegivers
International <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>feed the orphans of
India.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><a
href="http://www.hopegivers.org/">http://www.hopegivers.org</a><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>-------------------------------------<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Louis Koekemoer
(ZA)<br>
<b>Sent:</b> Friday, April 16, 2010 2:28 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Show ccm-mamnager swops registration<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal>Hi all,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have a problem where the gateway keeps swopping
registration. It is not the common problem where it says “registering” Mine is
actually registered, and then after almost a minute it swops around.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hostname#sh ccm<o:p></o:p></p>
<p class=MsoNormal>MGCP Domain Name: Hostname<o:p></o:p></p>
<p class=MsoNormal>Priority
Status
Host<o:p></o:p></p>
<p class=MsoNormal>============================================================<o:p></o:p></p>
<p class=MsoNormal>Primary
Backup
Ready
10.16.0.3<o:p></o:p></p>
<p class=MsoNormal>First Backup Registered
10.16.0.2<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hostname#sh ccm<o:p></o:p></p>
<p class=MsoNormal>MGCP Domain Name: Hostname<o:p></o:p></p>
<p class=MsoNormal>Priority
Status
Host<o:p></o:p></p>
<p class=MsoNormal>============================================================<o:p></o:p></p>
<p class=MsoNormal>Primary
Registered
10.16.0.3<o:p></o:p></p>
<p class=MsoNormal>First Backup Backup
Ready
10.16.0.2<o:p></o:p></p>
<p class=MsoNormal>Second Backup
None
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have also removed IP domain name, and updated accordingly
in CCM, but still the same.<o:p></o:p></p>
<p class=MsoNormal>Regards<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>Louis Koekemoer</b><o:p></o:p></p>
<p class=MsoNormal>Cisco IPT Systems Engineer<o:p></o:p></p>
<p class=MsoNormal>Converged Communications<o:p></o:p></p>
<p class=MsoNormal>Dimension Data (South Africa)<o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal>Tel: +27
(11) 575 6560<o:p></o:p></p>
<p class=MsoNormal>Fax: +27 (11) 576
6560<o:p></o:p></p>
<p class=MsoNormal>Cell: +27 (71) 680 8790<o:p></o:p></p>
<p class=MsoNormal>Email: <a
href="mailto:Louis.Koekemoer@za.didata.com">Louis.Koekemoer@za.didata.com</a> <o:p></o:p></p>
<p class=MsoNormal><span style='color:red'>Planned Travel – 05/04/2010 –
17/04/2010</span><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Global Technology Excellence Partner of the Year
2009 | Cisco Global Enterprise Partner of the Year 2007</span><o:p></o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Unified Communications Partner of the Year 2008 | Cisco IP
Communications Partner of the Year 2002 - 2007</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Emerging Markets Theatre Partner of the Year (Middle East
& Africa) 2008 </span><span lang=EN-US style='font-size:8.0pt;font-family:
"Arial","sans-serif";color:#1F497D'>| Cisco Africa, Enterprise Partner of the
Year 2009</span><o:p></o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:8.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cisco Africa, Solution Innovation Partner of the Year 2009 |
Cisco South Africa Gold Partner of the Year 2005 – 2007 </span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial","sans-serif"'>For
more information about Dimension Data, please go to <a
href="http://www.dimensiondata.com/" target="_blank">www.dimensiondata.com</a></span><o:p></o:p></p>
<p class=MsoNormal> <o:p></o:p></p>
<p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:Webdings;
color:#00B050'>P </span><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:#00B050'>Before printing this email please think
about the environment</span></b><b><span lang=EN-US style='font-size:10.0pt;
color:#00B050'> </span></b><span lang=EN-US style='font-size:10.0pt;
color:#00B050'> </span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p>This email and all contents are subject to the following disclaimer:<o:p></o:p></p>
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