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<FONT SIZE="4"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:14.0px'><B>I have an IP phone in a remote location that communicates via PIX-506E to ASA5510 hardware VPN. It was working for a while but now fails to register with Call Manager. Call Manager shows Not Found for that device. What log or trace can I look at in Call Manager (4.2(3)sr4a) to see if it's even communicating with Call Manager or if communication is getting lost somewhere else along the way. I can ping the IP address of the phone — based on ARP in the 506E — from the Call Manager.<BR>
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Thank You...<BR>
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Jim Reed<BR>
Manager of Technical Services<BR>
Swift Communications, Inc.<BR>
970-384-9141 (Direct)<BR>
775-772-7666 (Cell)<BR>
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