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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Cell phones vs. landlines should not be treated differently.
HOWEVER I have seen that some alternative carriers may send their calls marked
with the Bearer Capability set to something other than &#8216;speech.&#8217; If this is
what is causing your problem, you should see an error in the q931 debug &#8216;bearer
capability not available.&#8217; In that case you can try going into your d-channel
serial interface and applying &#8216;isdn incoming-voice modem&#8217; if yours is probably
currently something different.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoListParagraph style='margin-left:20.25pt;text-indent:-.25in;
mso-list:l0 level1 lfo1'><![if !supportLists]><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><span style='mso-list:Ignore'>-<span
style='font:7.0pt "Times New Roman"'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Sam H<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Matthew Saskin<br>
<b>Sent:</b> Tuesday, April 27, 2010 11:45 AM<br>
<b>To:</b> Tkachuk,Birni<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Cell Phone Call Treatment Different than
Landline<o:p></o:p></span></p>

</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'>My guess is that something from
the ISDN side of things (information element, etc.) isn't getting properly
translated and is causing issues once the call routes to EUM via SIP.<br>
<br>
1 - When external calls to EUM fail (either don't route or get dropped) any
error log messages on the exchange UM server(s)?<br>
2 - Can you get a q931 debug from the gateway side of things for working and
non-working calls?<br>
3 - Can you get CallManager SIP traces for the working and non-working calls to
EUM?<br>
<br clear=all>
Matthew Saskin<br>
<a href="mailto:msaskin@gmail.com">msaskin@gmail.com</a><br>
203-253-9571<br>
<br>
July 18, 2010 - 1500m swim (in the hudson), 40k bike, 10k run<br>
Please support the Leukemia &amp; Lyphoma Society<br>
<a href="http://pages.teamintraining.org/nyc/nyctri10/msaskin">http://pages.teamintraining.org/nyc/nyctri10/msaskin</a><br>
<br>
<o:p></o:p></p>

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<p class=MsoNormal>On Tue, Apr 27, 2010 at 12:40 PM, Tkachuk,Birni &lt;<a
href="mailto:birnit@nait.ca">birnit@nait.ca</a>&gt; wrote:<o:p></o:p></p>

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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We
have a campus set up in a different city than our Call Manager (version 6.1.4)
with a Voice Router and PRI Service for local calling.&nbsp; We have Microsoft
Exchange Unified Messaging for all of our staff which works great except at
this remote campus.&nbsp; When a cell phone call is received the call is routed
to Exchange voicemail after 4 rings or on a busy.&nbsp; When a landline call is
received it will ring no answer but never route to voicemail.&nbsp; If we call
forward the phone line to voicemail the landline caller will hear a fast busy
but the cell phone caller will go immediately to the voicemail.&nbsp; Why would
a cell phone receive different call treatment than a landline?<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:14.0pt;font-family:"Lucida Calligraphy";color:#0F243E'>Birni
Tkachuk</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0F243E'>Network Services</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0F243E'>Department of Information Services</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0F243E'>NAIT</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0F243E'>11762 - 106 Street NW</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0F243E'>Edmonton, Alberta&nbsp; T5G 2R1</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;color:#0F243E'>P 780.471.7532&nbsp; F
780.491.3083&nbsp; E <a href="mailto:birnit@nait.ca" target="_blank">birnit@nait.ca</a></span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-family:Papyrus;color:#0F243E'><a href="http://www.nait.ca"
target="_blank">www.nait.ca</a></span></b><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#0F243E'>&nbsp;</span><o:p></o:p></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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