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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Vince,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>All this information has been very helpful!! Thank you!!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Another quick question; we are not able to receive CLID from the
ShoreTel caller. Our debug shows that ShoreTel is presenting CLID. Here is
our PRI:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>interface Serial0/2/0:23<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> no ip address<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> encapsulation hdlc<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> isdn switch-type primary-qsig<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> isdn timer T310 120000<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> isdn protocol-emulate network<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> isdn incoming-voice voice<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> isdn supp-service name calling profile Network-Extension
operation-value-tag local<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> no cdp enable<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We had to put isdn supp-service name calling profile
Network-Extension operation-value-tag local to get CLIN to show up. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Any ideas?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks in advance!!<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Vince Loschiavo
[mailto:VLoschiavo@data-corporation.com] <br>
<b>Sent:</b> Monday, April 26, 2010 2:06 PM<br>
<b>To:</b> Leetun, Rob<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Connecting a ShoreTel system to Cisco Gateway<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Ok.
Great. Here’s something to get you started. I’d recommend the
following guide though for more in-depth detail:<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a008010ae1c.shtml">http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a008010ae1c.shtml</a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a008010fed1.shtml">http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a008010fed1.shtml</a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00801142f8.shtml">http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00801142f8.shtml</a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoListParagraph>1. I’d suggest
setting up the PRI on the Cisco Gateway as the “Network” side. That way
the Shoretel setup will be just like a standard PRI setup.<o:p></o:p></p>
<p class=MsoListParagraph>a. Hopefully you
or your “Shortel guy” can turn up that end for you<o:p></o:p></p>
<p class=MsoListParagraph>2. Setup your PRI
controller <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Controller
T1 0/3/1<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> framing
esf<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> linecode
b8zs<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> cablelength
long 0db<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> pri-group
timeslots 1-24 <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> description
PRI to shoretel<o:p></o:p></p>
<p class=MsoListParagraph>3. Setup the pots
dial-peer<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>dial-peer
voice 1 pots<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> incoming
called-number 1<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> direct-inward-dial<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>dial-peer
voice 2 pots<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
destination-pattern .T<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>
port 0/3/1<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><o:p> </o:p></i></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Vincent
Loschiavo</b><br>
<b>Director of Consulting Services<br>
DATACORP<br>
8200 N.W. 41st Street, Suite 130</b><br>
<b>Miami, FL 33166</b><br>
<b>Ofc: 954-671-5669</b><br>
<b>Cell: 786-282-1164<br>
Fax: 888-767-5905<br>
Email: <a href="mailto:dfowler@data-corporation.com">vloschiavo@data-corporation.com</a><br>
<br>
</b><img border=0 width=325 height=42 id="_x0000_i1025"
src="cid:image001.gif@01CAE7A1.00AA1D60" alt=datacorp-325x42.gif><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img
border=0 width=75 height=75 id="_x0000_i1026"
src="cid:image002.gif@01CAE7A1.00AA1D60" alt="ccvp_voice_sm"><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
Leetun, Rob [mailto:rleetun@bouldercounty.org] <br>
<b>Sent:</b> Monday, April 26, 2010 3:46 PM<br>
<b>To:</b> Vince Loschiavo<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: Connecting a ShoreTel system to Cisco Gateway<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi
Vince,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We
are going to have copper connections through a PRI.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
Vince Loschiavo [mailto:VLoschiavo@data-corporation.com] <br>
<b>Sent:</b> Monday, April 26, 2010 11:17 AM<br>
<b>To:</b> Leetun, Rob<br>
<b>Subject:</b> RE: Connecting a ShoreTel system to Cisco Gateway<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>No
problem.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The
H.323 config is going to be pretty standard regardless if the other system is a
Shoretel, Nortel, Mitel, other. There’s just some h323 config particulars
depending on the layer 1/2 technology.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Vincent
Loschiavo</b><br>
<b>Director of Consulting Services<br>
DATACORP<br>
8200 N.W. 41st Street, Suite 130</b><br>
<b>Miami, FL 33166</b><br>
<b>Ofc: 954-671-5669</b><br>
<b>Cell: 786-282-1164<br>
Fax: 888-767-5905<br>
Email: <a href="mailto:dfowler@data-corporation.com">vloschiavo@data-corporation.com</a><br>
<br>
</b><img border=0 width=325 height=42 id="_x0000_i1027"
src="cid:image001.gif@01CAE7A1.00AA1D60" alt=datacorp-325x42.gif><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img
border=0 width=75 height=75 id="_x0000_i1028"
src="cid:image002.gif@01CAE7A1.00AA1D60" alt="ccvp_voice_sm"><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
Leetun, Rob [mailto:rleetun@bouldercounty.org] <br>
<b>Sent:</b> Monday, April 26, 2010 1:14 PM<br>
<b>To:</b> Vince Loschiavo<br>
<b>Subject:</b> RE: Connecting a ShoreTel system to Cisco Gateway<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I
have a meeting at 1:30 to find out this information. Will provide it to you
and rest then.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks
for the response.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
Vince Loschiavo [mailto:VLoschiavo@data-corporation.com] <br>
<b>Sent:</b> Monday, April 26, 2010 11:14 AM<br>
<b>To:</b> Leetun, Rob<br>
<b>Subject:</b> RE: Connecting a ShoreTel system to Cisco Gateway<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hello,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We
should be able to help, but you should reply to the group with some more
information:<o:p></o:p></p>
<p class=MsoListParagraph>1. Connectivity
type between the shoretel and the gateway.<o:p></o:p></p>
<p class=MsoListParagraph>a. PRI<o:p></o:p></p>
<p class=MsoListParagraph>b. SIP<o:p></o:p></p>
<p class=MsoListParagraph>c. FXO/FXS<o:p></o:p></p>
<p class=MsoListParagraph>d. Other<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>Vincent
Loschiavo</b><br>
<b>Director of Consulting Services<br>
DATACORP<br>
8200 N.W. 41st Street, Suite 130</b><br>
<b>Miami, FL 33166</b><br>
<b>Ofc: 954-671-5669</b><br>
<b>Cell: 786-282-1164<br>
Fax: 888-767-5905<br>
Email: <a href="mailto:dfowler@data-corporation.com">vloschiavo@data-corporation.com</a><br>
<br>
</b><img border=0 width=325 height=42 id="_x0000_i1029"
src="cid:image001.gif@01CAE7A1.00AA1D60" alt=datacorp-325x42.gif><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img
border=0 width=75 height=75 id="_x0000_i1030"
src="cid:image002.gif@01CAE7A1.00AA1D60" alt="ccvp_voice_sm"><o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b>From:</b>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Monday, April 26, 2010 1:08 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Connecting a ShoreTel system to Cisco Gateway<o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hi,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Has
anyone had any experience connecting a ShoreTel system to a CallManager
environment through a h.323 gateway? If so, what are the commands on the
gateway? <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks
for the help.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Rob<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Robert
Leetun<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Network
Engineer<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Boulder
County Information Technology<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>2025
14th Street<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Boulder,
CO 80302<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>303
441-3866 (W)<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>303
441-3983 (F)<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="mailto:arees@bouldercounty.org">rleetun@bouldercounty.org</a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><o:p> </o:p></p>
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