<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">The earlier CCM trace snippet shows it is a PriEuro, which is an E1. <div>The Status Poll also confirms this (32 channels).</div><div><span class="Apple-style-span" style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 15px; ">Port Status for <a href="mailto:S0/SU0/DS1-1@ostbogw01.XXXXXX.local" style="color: blue; text-decoration: underline; ">S0/SU0/DS1-1@ostbogw01.XXXXXX.local</a> 1-8=11111111 9-16=12211619 17-24=11100000 25-32=0000000a</span></div><div><font class="Apple-style-span" color="#1F497D" face="Calibri, sans-serif" size="4"><span class="Apple-style-span" style="font-size: 15px;"><br></span></font></div><div>Channel 14 showing status 6 is not good. You either had an MGCP failure on that b-chan at some point that resulted in CUCM taking it out of service or some CUCM bug has locked it OOS.</div><div><br></div><div>I would get all the CCM traces you can on this node, grep through them all for that status poll and see if you can see port 14 in any status other than 6. If you can catch where it got locked up you can find out how.</div><div><br></div><div>If you can't find it (or don't care to) just reset the endpoint in CCMAdmin (or no mgcp/mgcp on the router) and that should clear it up.</div><div><br></div><div>-Ryan</div><div><div>
</div>
<br><div><div>On Apr 29, 2010, at 4:54 PM, Jason Aarons (US) wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div lang="DE" vlink="purple" link="blue" ocsi="x"><div dir="ltr"><font face="Tahoma" color="#000000" size="2">Channel 15 is your D Channel on a E1, it's used for signaling, not bearer traffic. Sounds like in CCMAdmin or the gateway T1 was selected vs E1.</font></div><div id="divRpF927153" style="direction: ltr; "><hr tabindex="-1"><font face="Tahoma" size="2"><b>From:</b><span class="Apple-converted-space"> </span>Robert Schuknecht [rschuknecht@gmx.de]<br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, April 29, 2010 3:19 PM<br><b>To:</b><span class="Apple-converted-space"> </span>Jason Aarons (US); 'cisco-voip voyp list'<br><b>Subject:</b><span class="Apple-converted-space"> </span>AW: [cisco-voip] MGCP PRI: Cause i = 0x80AC - Requested circuit/channel not available on Incoming Calls<br></font><br></div><div></div><div><div class="Section1"><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="color: rgb(31, 73, 125); ">Jason,</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="color: rgb(31, 73, 125); "></span> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); ">yes ist an E1, but show isdn service is not useful because its an MGCP GW. Right now, its not possible to do a loopback test.</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); "></span> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); ">/Robert</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US" style="color: rgb(31, 73, 125); "></span> </p><div><div style="border-right-width: medium; border-right-style: none; border-right-color: initial; padding-right: 0cm; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; border-top-style: solid; padding-left: 0cm; padding-bottom: 0cm; border-left-width: medium; border-left-style: none; border-left-color: initial; padding-top: 3pt; border-bottom-width: medium; border-bottom-style: none; border-bottom-color: initial; "><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Von:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span>Jason Aarons (US) [mailto:jason.aarons@us.didata.com]<span class="Apple-converted-space"> </span><br><b>Gesendet:</b><span class="Apple-converted-space"> </span>Donnerstag, 29. April 2010 17:31<br><b>An:</b><span class="Apple-converted-space"> </span>Robert Schuknecht; 'cisco-voip voyp list'<br><b>Betreff:</b><span class="Apple-converted-space"> </span>RE: [cisco-voip] MGCP PRI: Cause i = 0x80AC - Requested circuit/channel not available on Incoming Calls</span></div></div></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; color: black; font-family: Tahoma, sans-serif; ">Since it's channel 15 is it a E1 ?</span><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span></div></div><div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span> </p></div><div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">show isdn service</span><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span></div></div><div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span> </p></div><div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">Put a loopback plug toward you is that channel good/in service ?</span><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span></div></div><div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span> </p></div><div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span> </p></div><div id="divRpF584719"><div class="MsoNormal" align="center" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; text-align: center; "><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "><hr align="center" width="100%" size="2"></span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 12pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline; ">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[cisco-voip-bounces@puck.nether.net] On Behalf Of Robert Schuknecht [rschuknecht@gmx.de]<br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, April 29, 2010 11:27 AM<br><b>To:</b><span class="Apple-converted-space"> </span>'cisco-voip voyp list'<br><b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] MGCP PRI: Cause i = 0x80AC - Requested circuit/channel not available on Incoming Calls</span><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "></span></p></div><div><div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; ">Hi,</div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">i am facing problems with incoming calls on a MGCP PRI Gateway. Some of the incoming calls get disconnected with cause code: Cause i = 0x80AC - Requested circuit/channel not available. I noticed that this happens only on one specific port and B-Channel.</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">Sample output of debug isdn q931:</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">Apr 29 14:45:25.870 cest: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref = 0x0071</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Sending Complete</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Bearer Capability i = 0x8090A3</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Standard = CCITT</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Transfer Capability = Speech </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Transfer Mode = Circuit</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Transfer Rate = 64 kbit/s</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Channel ID i = 0xA9838E</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Exclusive, Channel 14</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Calling Party Number i = 0x2183, '160XXXXXXX'</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Plan:ISDN, Type:National</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Called Party Number i = 0xC1, '25XXXXXX'</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Plan:ISDN, Type:Subscriber(local)</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> High Layer Compat i = 0x9181</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">Apr 29 14:45:25.870 cest: ISDN Se0/0/1:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x8071</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US"> Cause i = 0x80AC - Requested circuit/channel not available</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">At nearly the same time I see the following output in CCM Trace:</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|In Message -- PriEuroSetupMsg -- Protocol= PriEuroProtocol|<CLID::StandAloneCluster><NID::10.236.3.51><LVL::Significant><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Ie - Ni2BearerCapabilityIe -- IEData= 04 03 80 90 A3 |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Ie - Q931ChannelIdIe -- IEData= 18 03 A9 83 8E |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Ie - Q931CallingPartyIe -- IEData= 6C 0C 21 83 31 36 30 3X 3X 3X 3X 3X 3X 3X |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Ie - Q931CalledPartyIe -- IEData= 70 09 C1 32 35 3X 3X 3X 3X 3X 3X |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Ie - Q931HighLayerCompatibilityIe -- IEData= 7D 02 91 81 |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|MMan_Id= 0. (iep= 0 dsl= 8001 sapi= 0 ces= 0 IpAddr=403ec0a IpPort=2427)|<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|IsdnMsgData1= 08 02 00 71 05 A1 04 03 80 90 A3 18 03 A9 83 8E 6C 0C 21 83 31 36 30 38 34 39 33 32 36 31 70 09 C1 32 35 35 30 31 34 30 31 7D 02 91 81 |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|MGCPpn9d -<span class="Apple-converted-space"> </span><a href="mailto:S0/SU0/DS1-1@ostbogw01.XXXXXXXXX.local" style="color: blue; text-decoration: underline; ">S0/SU0/DS1-1@ostbogw01.XXXXXXXXX.local</a><span class="Apple-converted-space"> </span>- Collision Detected On PriEuro Interface callphase= 9|<CLID::StandAloneCluster><NID::10.236.3.51><CT::2,100,133,1.358133><IP::10.236.3.4><DEV::><LVL::State Transition><MASK::2000> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Entering default,restarting channel|<CLID::StandAloneCluster><NID::10.236.3.51><CT::2,100,133,1.358133><IP::10.236.3.4><DEV::><LVL::State Transition><MASK::2000> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|MGCPpn9d::conflictingChannelHandler - Don't Restart this channel since it is marked OOS_NE under service parameter:S0/SU0/DS1-1@ostbogw01. XXXXXXXXX.local=00000000000000000000000000000000 or due to MGCP gateway hardware failure|<CLID::StandAloneCluster><NID::10.236.3.51><CT::2,100,133,1.358133><IP::10.236.3.4><DEV::><LVL::State Transition><MASK::2000></span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM| |<CLID::StandAloneCluster><NID::10.236.3.51><LVL::State Transition><MASK::0040> </span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">CCM|Out Message -- PriReleaseCompleteMsg -- Protocol= PriEuroProtocol|<CLID::StandAloneCluster><NID::10.236.3.51><LVL::Significant><MASK::0040> </span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">I checked the above mentioned CCM Service Parameter and It is not checked.</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">Does anybody know how to track down the root cause of this issue?</span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">Callmanager is running 7.0.2-20000-5</span></div><div style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "><span lang="EN-US">Gateway is running 12.4(22)T4 </span></div><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p><p class="MsoNormal" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; "> </p></div></div><div class="MsoNormal" align="center" style="font-size: 11pt; margin-top: 0cm; margin-right: 0cm; margin-bottom: 0pt; margin-left: 0cm; font-family: Calibri, sans-serif; text-align: center; "><span style="font-size: 12pt; font-family: 'Times New Roman', serif; "><hr align="center" width="100%" size="1"></span></div><div style="font-size: 12pt; margin-top: 0px; margin-right: 0cm; margin-bottom: 0px; margin-left: 0cm; font-family: 'Times New Roman', serif; "><strong>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. 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