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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>You will not lose the DLU&#8217;s during the upgrade. The only thing you will need is the version license for 7.0 which you will get using the PAK key in your upgrade kit. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Besides the license file it should mostly be like a patch. I don&#8217;t recall anything between 6 and 7 that I had to make users aware of. Albeit my deployments are pretty simple and small YMMV<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><b><span style='color:black'>Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style='color:black'><br>1965 Greenspring Drive<o:p></o:p></span></p><p class=MsoNormal><span style='color:black'>Timonium, MD 21093 <br><a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>(p) (410) 252-8830<br>(F) (443) 541-1593<br><br>Visit us at <a href="http://www.heliontechnologies.com/"><span style='color:black'>www.heliontechnologies.com</span></a> <br>Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a> for fast assistance!</span><span style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Countryman, Edward<br><b>Sent:</b> Thursday, April 29, 2010 12:26 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] UCSS entitled upgrades for CCM?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p>&nbsp;</o:p></p><p class=MsoNormal><span style='color:#1F497D'>We purchased UCSS for call manager when we upgraded to 6.1 a year ago.&nbsp; Now I would like to plan to update to 7.x and since we have UCSS it appears I can order the update through the PUT tool.&nbsp; <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>My question is regarding my DLL&#8217;s.&nbsp; Specifically, we have UCSS for 1,500 &#8220;users&#8221; (i.e. end points) which is 6,000 DLU&#8217;s however over the last year I have accumulated 6,240 DLU&#8217;s.&nbsp; &nbsp;&nbsp;<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Do I stand to lose the extra 240 in the upgrade?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>How can I be sure that I will have everything I need (license wise) before committing to the upgrade?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p></div></body></html>