<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>your congress passed a health care bill recently.<br><br>i would think anything is easy after that. ;)<br><br><br><br>----- Original Message -----<br>From: "Go0se" <me@go0se.com><br>To: "Lelio Fulgenzi" <lelio@uoguelph.ca><br>Cc: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>Sent: Friday, May 7, 2010 2:38:13 PM GMT -05:00 US/Canada Eastern<br>Subject: RE: [cisco-voip] vg224 hookflash transfer<br><br>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">I had everything correct,
however, I made a stupid mistake - I had my max calls on the port set to 1 –
that was causing the hangup. I fixed that and now I no longer get disconnected
but it never completes the transfer. From all of the documentation I’ve read it
appears that the SCCP port requires a “#2” transfer code after the 2<sup>nd</sup>
hookflash. The IVR appears to just hang up while the cisco port just sits there
and waits for the interdigit timeout and then re-rings the port which opens the
IVR connection back up and you start at the opening IVR greeting all over
again. To reprogram the IVR system to add a “#2” is going to take an act of
congress.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Not sure what I can do.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
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<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Thanks,</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Go0se</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">My blog: </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><a href="http://atc.go0se.com/" target="_blank">http://atc.go0se.com</a></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-------------------------------------</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">Help Hopegivers International </span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">feed the orphans of India.</span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"><a href="http://www.hopegivers.org/" target="_blank">http://www.hopegivers.org</a></span></p>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);">-------------------------------------</span></p>
</div>
<p class="MsoNormal"><span style="color: rgb(31, 73, 125);"> </span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Friday, May 07, 2010 11:58 AM<br>
<b>To:</b> Go0se<br>
<b>Cc:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] vg224 hookflash transfer</span></p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">take a gander at this goose...<br>
<br>
http://www.cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxsfeatmd.html<br>
<br>
i believe you need to enable a feature mode in order to get hookflash since it
is considered a supplementary feature.<br>
<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
<br>
----- Original Message -----<br>
From: "Go0se" <me@go0se.com><br>
To: "cisco-voip voyp list" <cisco-voip@puck.nether.net><br>
Sent: Friday, May 7, 2010 12:52:41 PM GMT -05:00 US/Canada Eastern<br>
Subject: [cisco-voip] vg224 hookflash transfer<br>
<br>
<br>
</span><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"></span></p>
<p class="MsoNormal"><span style="color: black;">We recently integrated a very old
IVR system (that was previously integrated into an Avaya) into a UCM 6 system
via 8 ports on a VG224. When you call the system and press 0 for an operator it
attempts to transfer you to an extension on the Cisco system. The system does
this by sending a hookflash, then 4 digits, and then a 2<sup>nd</sup>
hookflash. When testing you hear the digits but then the call is disconnected.
In debugging the vg224 we see this exact event transpire (hookflash, digits,
hookflash), however, the Callmanager system does not interpret/handle the
hookflash transfer properly. We have tried configuring the ports as both MGCP
and SCCP, neither with any success.</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Is there some parameter, etc.,
that I am missing?</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">As always your time is
appreciated.</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Thanks,</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">Go0se</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">My blog: </span></p>
<p class="MsoNormal"><span style="color: black;"><a href="http://atc.go0se.com/" target="_blank">http://atc.go0se.com</a></span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="color: black;">-------------------------------------</span></p>
<p class="MsoNormal"><span style="color: black;">Help Hopegivers International </span></p>
<p class="MsoNormal"><span style="color: black;">feed the orphans of India.</span></p>
<p class="MsoNormal"><span style="color: black;"><a href="http://www.hopegivers.org/" target="_blank">http://www.hopegivers.org</a></span></p>
<p class="MsoNormal"><span style="color: black;">-------------------------------------</span></p>
<p class="MsoNormal"><span style="color: black;"> </span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;"><br>
_______________________________________________ cisco-voip mailing list
cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip </span></p>
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