<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>If you take another look at it, you can add a FWD routing rule on Connection/Unity as the last rule that says something like, the phone you are trying to reach is either unplugged or does not have voice mail. This helps in those double forward cases as well.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><br><br>----- Original Message -----<br>From: "Ryan Ratliff" <rratliff@cisco.com><br>To: "Matthew Ballard" <mballard@otis.edu><br>Cc: cisco-voip@puck.nether.net<br>Sent: Friday, May 7, 2010 9:38:16 AM GMT -05:00 US/Canada Eastern<br>Subject: Re: [cisco-voip] Play greeting for an unregistered phone withoutvoicemail<br><br>You can also use a vm box mask on the voicemail profile for the 7925s without voicemail to change the forwarding number to that of your CTI RP. <div><br></div><div>Matthew is correct when you do a double forward like that ccm will present the original forwarding party's information to Unity.<br><div><br><div>
<span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><div>-Ryan</div></span>
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<br><div><div>On May 6, 2010, at 7:53 PM, Matthew Ballard wrote:</div><br class="Apple-interchange-newline"><blockquote><span class="Apple-style-span" style="border-collapse: separate; font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;"><div lang="EN-US"><div class="Section1"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);">I think the system is still seeing that the number originally called is the 7925 extension, so it is trying to send it to voicemail for that extension.</span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);">Try setting the call forward for the 7925 to a Translation Pattern that then translates to the CTI Route Point.</span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);">Matthew</span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><span style="font-size: 11pt; font-family: Calibri,sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="border-style: solid none none; border-top: 1pt solid rgb(181, 196, 223); padding: 3pt 0in 0in;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"><b><span style="font-size: 10pt; font-family: Tahoma,sans-serif;">From:</span></b><span style="font-size: 10pt; font-family: Tahoma,sans-serif;"><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip-bounces@puck.nether.net" style="color: blue; text-decoration: underline;" target="_blank">cisco-voip-bounces@puck.nether.net</a><span class="Apple-converted-space"> </span>[mailto:cisco-voip-bounces@puck.nether.net]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Brian Schultz<br><b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, May 06, 2010 2:26 PM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline;" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[cisco-voip] Play greeting for an unregistered phone withoutvoicemail</span></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"> </div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;">I know this is possible, but I'm struggling to figure this out. CM 8.0(2) and UCXN 8.0(2). I swear I've done this in v7 before, but it doesn't seem to be behaving on this version 8 system.</div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"> </div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;">I have a bunch of 7925 wireless phones that do not utilize voicemail. If the phone gets shut off, I'd like to play a general greeting that says something like "The phone you have dialed is currently turned off, please call again later" and then hang up the call. I thought I could create a Call Handler with a greeting and set the Forward Unregistered Internal/External to that extension. Then create a CTI Route Point to forward all to voicemail for that Call Handler extension and a voicemail profile for that particular extension. When a call the Call Handler directly, I hear the proper greeting. However, when I forward from an unregistered phone, I hear the default Connection messaging greeting. Any idea what I'm missing?</div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;"> </div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;">Thanks,</div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman',serif;">Brian</div></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" style="color: blue; text-decoration: underline;" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" style="color: blue; text-decoration: underline;" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br></div></span></blockquote></div><br></div></div><br>_______________________________________________
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