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<p class=MsoNormal>We recently integrated a very old IVR system (that was
previously integrated into an Avaya) into a UCM 6 system via 8 ports on a
VG224. When you call the system and press 0 for an operator it attempts to
transfer you to an extension on the Cisco system. The system does this by sending
a hookflash, then 4 digits, and then a 2<sup>nd</sup> hookflash. When testing
you hear the digits but then the call is disconnected. In debugging the vg224 we
see this exact event transpire (hookflash, digits, hookflash), however, the
Callmanager system does not interpret/handle the hookflash transfer properly.
We have tried configuring the ports as both MGCP and SCCP, neither with any success.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Is there some parameter, etc., that I am missing?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>As always your time is appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Go0se<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>My blog: <o:p></o:p></p>
<p class=MsoNormal><a href="http://atc.go0se.com/"><span style='color:blue'>http://atc.go0se.com</span></a><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>-------------------------------------<o:p></o:p></p>
<p class=MsoNormal>Help Hopegivers International <o:p></o:p></p>
<p class=MsoNormal>feed the orphans of India.<o:p></o:p></p>
<p class=MsoNormal><a href="http://www.hopegivers.org/"><span style='color:
blue'>http://www.hopegivers.org</span></a><o:p></o:p></p>
<p class=MsoNormal>-------------------------------------<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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