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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The blindhog link helped but the </span><i><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#365F91'>h225
display-ie ccm-compatible </span></i><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#365F91'>is not available in the version of
software on the gateway. I have been working with TAC and this what they said:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#365F91'><o:p> </o:p></span></p>
<p class=MsoPlainText>After checking all the information we have gathered, it
appears that the Telco is not sending the IE in the proper format for the Call
manager to interpret what the gateway send, so we may require contact the Telco
to request the following.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>The Telco may send the Information Element as a
subsequent facility Display IE element Instead of using FACILITY.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Here is an example of how the Information Element should
be send to the call manager:<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Facility i =
0x9F8B0100A11202013E020100800A526F62204C656574756E<o:p></o:p></p>
<p class=MsoPlainText> Protocol Profile = Networking Extensions<o:p></o:p></p>
<p class=MsoPlainText> 0xA11202013E020100800A526F62204C656574756E<o:p></o:p></p>
<p class=MsoPlainText> Component = Invoke component<o:p></o:p></p>
<p class=MsoPlainText> Invoke Id = 62<o:p></o:p></p>
<p class=MsoPlainText> Operation = CallingName<o:p></o:p></p>
<p class=MsoPlainText> Name Presentation Allowed
Extended<o:p></o:p></p>
<p class=MsoPlainText> Name = Bill Bass<o:p></o:p></p>
<p class=MsoPlainText> Display i = 'Bill Bass'<o:p></o:p></p>
<p class=MsoPlainText> Calling Party Number i = 0x0081, '3866'<o:p></o:p></p>
<p class=MsoPlainText> Plan:Unknown, Type:Unknown<o:p></o:p></p>
<p class=MsoPlainText> Called Party Number i = 0x80, '1670'<o:p></o:p></p>
<p class=MsoPlainText> Plan:Unknown, Type:Unknown<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>This was capture from a call that was coming from the
call manager and that is what is required.<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>The Telco is currently sending the following IE:<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Facility i = <o:p></o:p></p>
<p class=MsoPlainText>0x9FAA068001008201008B0100A1190201530201008211422044656C61726F73612D43616D706F73
<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText> Protocol Profile = Networking Extensions<o:p></o:p></p>
<p class=MsoPlainText> 0x0100<o:p></o:p></p>
<p class=MsoPlainText> 0x820100<o:p></o:p></p>
<p class=MsoPlainText> 0x8B0100<o:p></o:p></p>
<p class=MsoPlainText>
0xA1190201530201008211422044656C61726F73612D43616D706F73<o:p></o:p></p>
<p class=MsoPlainText> Component = Invoke component<o:p></o:p></p>
<p class=MsoPlainText> Calling Party Number i = 0x00A0, '1670'<o:p></o:p></p>
<p class=MsoPlainText> Plan:Unknown, Type:Unknown<o:p></o:p></p>
<p class=MsoPlainText> Called Party Number i = 0x80, '3866'<o:p></o:p></p>
<p class=MsoPlainText> Plan:Unknown, Type:Unknown<o:p></o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText><o:p> </o:p></p>
<p class=MsoPlainText>Please let me know if you could contact the Telco or
conference in the <o:p></o:p></p>
<p class=MsoPlainText>Telco to request this information from their side.<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Wednesday, April 28, 2010 3:27 PM<br>
<b>To:</b> Barger, Joe<br>
<b>Cc:</b> Matthew Loraditch; Leetun, Rob; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>So your name is in the facility. You need to check out
the CCM traces where the full thing will be decoded and you can see what number
is there.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>-Ryan<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Apr 28, 2010, at 5:25 PM, Barger, Joe wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><br>
<br>
<o:p></o:p></p>
<div>
<div>
<div>
<p class=MsoNormal>Yeah that is the weird part we are seeing the name even
though you don’t see it incoming in the debug…<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b>From:</b> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Wednesday, April 28, 2010 2:48 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> Leetun, Rob; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>;
Barger, Joe<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>I believe if there is a number in the facility it will
override that in the calling number IE. You can look at CCM traces to see
if we are decoding the facility.<o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal>-Ryan<o:p></o:p></p>
</div>
</div>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<div>
<div>
<p class=MsoNormal>On Apr 28, 2010, at 4:14 PM, Matthew Loraditch wrote:<o:p></o:p></p>
</div>
</div>
<div>
<p class=MsoNormal><br>
<br>
<br>
<o:p></o:p></p>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal>Well you aren’t getting calling name and the number you are
getting appears to be private, is this a telco pri or a private link?
albeit regardless you should be getting the number to come through to the
phones unless you have something in CCM or your dial-peers altering it.<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal><b>Matthew Loraditch, CCNA, CCDA</b><br>
1965 Greenspring Drive<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com">support@heliontechnologies.com</a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/">www.heliontechnologies.com</a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com">support@heliontechnologies.com</a> for
fast assistance!<o:p></o:p></p>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><b>From:</b> <a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Wednesday, April 28, 2010 2:33 PM<br>
<b>To:</b> Leetun, Rob; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Cc:</b> Barger, Joe<br>
<b>Subject:</b> Re: [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Here is the Debug isdn q931<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:43.243: ISDN Se0/2/0:23 Q931: RX <- SETUP pd
= 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Bearer Capability
i = 0x8090A2<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Standard = CCITT<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Transfer Capability = Speech <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Transfer Mode = Circuit<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Transfer Rate = 64 kbit/s<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Channel ID i =
0xA98397<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Exclusive, Channel 23<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Facility i =
0x9FAA068001008201008B0100A11802011C0201008210416E64726561204672616E636973636F<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Protocol Profile = Networking Extensions<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0x0100<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0x820100<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0x8B0100<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
0xA11802011C0201008210416E64726561204672616E636973636F<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Component = Invoke component<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <b>Calling Party
Number i = 0x00A0, '4718'</b><o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Plan:Unknown, Type:Unknown<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Called Party
Number i = 0x80, '3579'<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Plan:Unknown, Type:Unknown<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:43.259: ISDN Se0/2/0:23 Q931: TX ->
CALL_PROC pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Channel ID i =
0xA98397<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>
Exclusive, Channel 23<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:43.395: ISDN Se0/2/0:23 Q931: TX -> ALERTING
pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Progress Ind i =
0x8188 - In-band info or appropriate now available<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.907: %ISDN-6-CONNECT: Interface
Serial0/2/0:22 is now connected to 4718 N/A<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.907: %ISDN-6-CONNECT: Interface
Serial0/2/0:22 is now connected to 4718 N/A<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.907: ISDN Se0/2/0:23 Q931: TX -> CONNECT
pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:47.923: ISDN Se0/2/0:23 Q931: RX <-
CONNECT_ACK pd = 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.051: ISDN Se0/2/0:23 Q931: RX <-
DISCONNECT pd = 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> Cause i = 0x8090
- Normal call clearing<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.051: %ISDN-6-DISCONNECT: Interface
Serial0/2/0:22 disconnected from 4718 , call lasted 8 seconds<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.055: ISDN Se0/2/0:23 Q931: TX -> RELEASE
pd = 8 callref = 0x801B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>Apr 28 12:14:56.067: ISDN Se0/2/0:23 Q931: RX <-
RELEASE_COMP pd = 8 callref = 0x001B<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=MsoNormal><b>From:</b> <a
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Wednesday, April 28, 2010 11:41 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Configure incoming CLID on isdn of a 2821<o:p></o:p></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal>Hi,<o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class=MsoNormal>I cannot get incoming CLID to be presented on the
phone. We have a 2821 with isdn. Does anyone know of a command I
can use to get this to work?<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Thanks!<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Rob<o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>Robert Leetun<o:p></o:p></p>
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<p class=MsoNormal>Network Engineer<o:p></o:p></p>
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<p class=MsoNormal>Boulder County Information Technology<o:p></o:p></p>
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<p class=MsoNormal>2025 14th Street<o:p></o:p></p>
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<p class=MsoNormal>Boulder, CO 80302<o:p></o:p></p>
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<p class=MsoNormal>303 441-3866 (W)<o:p></o:p></p>
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<p class=MsoNormal>303 441-3983 (F)<o:p></o:p></p>
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<p class=MsoNormal><a href="mailto:arees@bouldercounty.org">rleetun@bouldercounty.org</a><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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